Dave & Buster's Toledo

Reviews

• JJ

  Jess

  1 day ago
  5.0
  It’s always a great time, but we ran into a minor issue. Justin the manager stepped up right away and handled it with professionalism and care. His responsiveness, and positive attitude made a real difference, and his efforts truly did not go unnoticed.
• JP

  Jennifer Pegorch

  1 day ago
  5.0
  We had a birthday party there for our 6 year old today & everything was amazing! The food was good, service was excellent, and the party host manager was awesome! I can't remember our servers name, but he was really good. Our guests & family had a great time. We all enjoyed ourselves.
• SK

  Samantha Kitzler

  2 days ago
  5.0
  Carrie and olivia hoped us today. Olivia was our server and Carrie is the manager.They both were fantastic! Their new menu here at Dave & buster's is to die for. Anytime you come in , you're always treated as family and it's always amazing service and such a great time with family and friends! Braxton had lemonade and it was the best. He's ever had! Ever ever ever ever ever!
• JF

  Jessica Fitch

  Mar 22, 2026
  5.0
  We visited the Toledo location at 5001 Monroe St. to celebrate my son's birthday. We used their online booking process, very last minute when another venue fell thru. Their reservation process was fairly painless and I was able to do it all within a few minutes. Their options were easily spelled out, leaving very few questions when we arrived. We were greeted by the manager who was very accommodating to our early arrival and made himself available to any questions or concerns. He checked in several times through the party to be sure things were going well. Our server Jeff, was very polite and easy to work with. He always seemed willing to help whenever the kids needed somthing. When the food arrived it felt like more than I was anticipating, which worked out really well for us, and nobody left hungry! The cards purchased allowed for plenty of game play. The 2 hr reservation worked out well and included enough time for eating, playing, gifts, and cake! They even allowed us to decorate our table to give it a party-like setting. I would recommend this location for your next tween's birthday party!
• JW

  Jamie Waynick

  Mar 21, 2026
  5.0
  My husband and I had 2 $25 gift cards we had for years and finally decided to use them. Every so often he would check one to make sure they were still good, assuming he didn't need to check the other one, but then we checked the second one and it said it was an invalid code. Apparently, if you don't use, or check on balance every so often it is no longer good. The Manager, Kerri, was absolutely incredible!!! She gave us a new $25 after card in it's place. It was our first time there and she explained how everything works. It seems harder and harder to find great customer service these days, but Kerri was exemplary!! Thank you for your kindness Kerri!!!

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