Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly with sticky floors and unsanitary conditions.
Positive Experiences
Despite the negatives, some customers praised friendly staff and good food at certain locations.
JG
Jeffrey Graber
5 days ago
4.0
Good
CW
charles worrell
Dec 7, 2025
5.0
Always fresh food
MZ
Mark Zwick
Nov 21, 2025
3.0
That’s the point of having an app with deals if the store NEVER accepts online orders.
KA
Kathy Alleshouse
Nov 11, 2025
2.0
Paid for fries at drive through and when I got home- no fries. Drove back to get them - no apology, and then the fries tasted nasty. GREASE needs changed.
AL
Autumn Lover
Oct 19, 2025
1.0
Been coming to Arby's since the 70's and you pretty much can tell these days how your service is gonna go just looking at the staff. Got a French Dip sub meal with a coupon. Sat down and unwrapped an Italian sub. Had to exchage. How can you mess up a sandwich with a coupon? Also, I dispensed ketchup from the dispenser, sat down again to find it was the hot sauce. I used the right dispenser. Someone gonna mess up their sandwich if they squirt that on thinking ketchup. And the beef in my sub was a joke. Barely any. Curly fries were barely seasoned. Cashier didn't even apologize for her own mistake and my added wait as my fries got colder than they already were. Staff smoking right outside the door, too. No wonder why ff joints are going downhill. Clown Towns.