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Wendy's

3.5
(903 reviews)

Business Details

5802 Monroe Street, Sylvania, OH
43560, United States
(419) 882-8300

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5802 Monroe Street, Sylvania, OH
43560, United States

Hours

Reviews

3.5
903 reviews
5 stars
341
4 stars
176
3 stars
154
2 stars
79
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted rude or unhelpful staff, with frequent order mistakes and poor customer service experiences.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members who provided good service.

Inconsistent Experience

Customers experienced a wide range of service and food quality, with some visits being satisfactory while others were disappointing.
  • KR
    Kelli R.
    Feb 21, 2026
    3.0
    Food was hot, but had to wait. Was charged tax on a carry out order. Cashier struggled to make change after she did not input the correct amount I gave her. Overall, not impressed.
  • SH
    Sofia H
    Feb 21, 2026
    5.0
    Foods always super fresh and delicious!! Staff & mangers are very caring and friendly. This is the only Wendy’s I’ll ever go to!
  • CC
    chris Cannon
    Jan 26, 2026
    5.0
    it's Wendy's, so it has all the ambiance of a fast food place, but the service is top notch. I'm in town for a couple months and the employees have recognized me and seem to take extra care of me. They are very nice people and fast. Food is made to order.
  • MS
    Melissa Sundstrom
    Jan 1, 2026
    2.0
    Food was horrible and so was the service
  • LB
    Laura Bick
    Dec 22, 2025
    1.0
    The line was backed up into the road because one car was holding the line up. When I finally got my online order, I was dumb enough to trust them, and I noticed a sandwich was missing when I got all the way home. They were also too dumb to give straws and spoons. This is not the first time they have forgotten a food item at this location. I am questioning whether or not they can read.

Frequently Asked Questions About Wendy's

What are the drive-through hours for Wendy's in Sylvania, OH?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.

Does Wendy's in Sylvania offer breakfast options?

Yes, this location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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