Wendy's

3.5
896 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5802 Monroe Street, Sylvania, OH
43560, United States

Hours

Reviews

3.5
896 reviews
5 stars
335
4 stars
175
3 stars
154
2 stars
79
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, including missing items and poorly made sandwiches.

Customer Service

Service quality varied significantly; while some staff were friendly and helpful, others were rude and dismissive, leading to negative experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall incompetence in fulfilling requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Speed of Service

While some customers experienced quick service, others faced long wait times and delays in receiving their orders.
  • MS
    Melissa Sundstrom
    Jan 1, 2026
    2.0
    Food was horrible and so was the service
  • LB
    Laura Bick
    Dec 22, 2025
    1.0
    The line was backed up into the road because one car was holding the line up. When I finally got my online order, I was dumb enough to trust them, and I noticed a sandwich was missing when I got all the way home. They were also too dumb to give straws and spoons. This is not the first time they have forgotten a food item at this location. I am questioning whether or not they can read.
  • DD
    doobiedaze420
    Dec 19, 2025
    1.0
    Worst baconator fry ever. I know not to expect much! This location sucks.
  • RG
    Rebecca Grondin
    Dec 6, 2025
    1.0
    food was cold and buns were stale.i know the food probably was pass the time allowed to be served. I just live behind hobby lobby of montoe st. so it shouldn't have gotten cold. very disappointed
  • SJ
    Sharon Jones
    Nov 12, 2025
    1.0
    Come here if you want hair in your frosty 🤣

Frequently Asked Questions About Wendy's

Is Sylvania Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Sylvania, OH?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.