Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted rude or unhelpful staff, with frequent order mistakes and poor customer service experiences.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and dining area.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly and helpful staff members who provided good service.
Inconsistent Experience
Customers experienced a wide range of service and food quality, with some visits being satisfactory while others were disappointing.
KR
Kelli R.
Feb 21, 2026
3.0
Food was hot, but had to wait. Was charged tax on a carry out order. Cashier struggled to make change after she did not input the correct amount I gave her. Overall, not impressed.
SH
Sofia H
Feb 21, 2026
5.0
Foods always super fresh and delicious!!
Staff & mangers are very caring and friendly.
This is the only Wendy’s I’ll ever go to!
CC
chris Cannon
Jan 26, 2026
5.0
it's Wendy's, so it has all the ambiance of a fast food place, but the service is top notch. I'm in town for a couple months and the employees have recognized me and seem to take extra care of me. They are very nice people and fast. Food is made to order.
MS
Melissa Sundstrom
Jan 1, 2026
2.0
Food was horrible and so was the service
LB
Laura Bick
Dec 22, 2025
1.0
The line was backed up into the road because one car was holding the line up. When I finally got my online order, I was dumb enough to trust them, and I noticed a sandwich was missing when I got all the way home. They were also too dumb to give straws and spoons. This is not the first time they have forgotten a food item at this location. I am questioning whether or not they can read.
What are the drive-through hours for Wendy's in Sylvania, OH?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does Wendy's in Sylvania offer breakfast options?
Yes, this location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Sylvania, OH?
Delivery may be available; check availability by entering your address on the Wendy's app or at order.wendys.com.
Is there a Wendy's mobile app for convenient ordering?
Yes, you can use the Wendy's mobile app available on the Apple App Store to order easily.
What payment methods does Wendy's in Sylvania accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can customers provide feedback or contact Wendy's in Sylvania?
Feedback can be given via the Customer Care team through live chat or phone at 888-624-8140; direct calls to the location can be made at (419) 882-8300.
Where is Wendy's located in Sylvania, OH?
Wendy's is located at 5802 Monroe Street, Sylvania, OH 43560.
Are there other dining options near Wendy's in Sylvania?
Yes, nearby there is El Salto in Sylvania, a Tex-Mex and Mexican restaurant, which you might want to visit before or after Wendy's.
What local businesses are near Wendy's for additional services?
Nearby, you can find Wake Up Pretty Extensions for beauty services and Tireman Auto Service Centers for automotive needs, making it convenient to combine errands with dining at Wendy's.
Are there health and wellness options near Wendy's in Sylvania?
Yes, locations such as Balance Wellness Spa LLC and Powerline Fitness Systems by Marco are close by, so you could visit these for wellness services around your trip to Wendy's.
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