Wendy's

3.5
892 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5802 Monroe Street, Sylvania, OH
43560, United States

Hours

Reviews

3.5
892 reviews
5 stars
335
4 stars
175
3 stars
154
2 stars
78
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including burgers and fries.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were rude and dismissive.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food.

Management Issues

Complaints about management included rudeness and lack of professionalism, with some customers feeling disrespected.
  • SJ
    Sharon Jones
    Nov 12, 2025
    1.0
    Come here if you want hair in your frosty 🤣
  • EA
    Emily Anteau
    Oct 28, 2025
    1.0
    My diabetic dad ordered a diet soda and they gave him regular. If he drank the whole thing he'd be in the er...
  • DG
    Dale Gentz
    Oct 7, 2025
    1.0
    Food was cold chili was watered down and chicken tenders were all batter and 6.99the Fry's 3.19 and cold 28.00 never again will stop at this Wendys
  • EP
    Edith Parsons
    Sep 12, 2025
    5.0
    Nice, quiet, friendly service.
  • RR
    Red Robin
    Aug 31, 2025
    2.0
    I used to like stopping at this Wendy’s because my burger was always hot and fresh. The last two times I’ve been there including today my burger was less than lukewarm warm. Today I couldn’t eat it because it was cold and I was afraid of getting sick. The people are always friendly but there’s definitely something lacking in the quality of the food.

Frequently Asked Questions About Wendy's

Is Sylvania Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.