Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.
Cleanliness
The restaurant's cleanliness received positive remarks, but some customers noted dirty conditions during their visits.
Wait Times
Several customers expressed frustration with long wait times, particularly in the drive-thru, while others noted quick service.
GR
Gavin Rigel
Nov 11, 2025
3.0
Do t worry you will get your food and it will be cooked… that is all I have to say.
CL
Chirléy Lima
Nov 8, 2025
4.0
When the ice cream machine isn’t broken, something else always goes wrong 😂
It’s like a game at this point, will they forget the sauce, mix up the drink, or give me someone else’s burger?
But somehow… I still end up in that drive-thru again like it’s a relationship I can’t quit.
CC
Carol
Oct 25, 2025
4.0
The last couple of times the fries have been very salty but other than that the food was good.
MA
Mackenzie Aulwurm
Oct 9, 2025
5.0
This is my favorite McDonald’s location in the Sylvania/Toledo area!! The service is always quick, no matter the time of day. The food is always fresh and tasty. The staff is always amazing- shoutout to Laura, she is such a kind and helpful individual. The store is also always clean!
KS
Kadyn Schroeder
Oct 1, 2025
1.0
VERY disappointed in this McDonald’s. We DoorDash from them, we called and asked them if we could get Big Mac sauce in the bag. They said yes and then forgot the Big Mac sauce and a drink. We got a refund then called and asked AGAIN they said yes. With the 2nd order they forgot the sauce again and other multiple stuff we ordered.
Can I place an order through a mobile app for this McDonald's?
Yes, you can order through the McDonald's App available on iOS and Android, or use their online delivery website.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open daily from 5:00 AM to 1:00 AM.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there nearby coffee shops close to McDonald's at 5810 W Alexis Rd?
Yes, Tim Hortons and Dunkin' are nearby coffee shops where you can enjoy breakfast or a coffee before or after visiting McDonald's.
What other fast food options are available near McDonald's on W Alexis Rd?
Nearby fast food options include Tony Packo's, Packo's Sylvania (specializing in hot dogs), and Taco Bell for Mexican cuisine.
Are there any fitness or wellness centers near McDonald's in Sylvania?
Yes, Essential Spa, Glam Salon & Spa, Klassic Kuts, and Functionally Active Fitness are nearby beauty and fitness centers to visit around your McDonald's trip.
Does McDonald's at 5810 W Alexis Rd offer WiFi and mobile ordering?
Yes, this McDonald's location provides WiFi and supports mobile ordering and mobile offers for customer convenience.