Brand Certified
McDonald's
3.3(1453 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5810 W Alexis Rd, Sylvania, OH
43560, United States
Certified by McDonald's • Mar 01, 2026
(419) 882-4193
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,453 reviews
5 stars
465
4 stars
254
3 stars
290
2 stars
147
1 star
297
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Quality
Feedback on food quality is varied; while some customers enjoy fresh and hot food, others complain about cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others report dirty conditions and sticky floors.
Drive-Thru Experience
The drive-thru experience is inconsistent, with some praising quick service while others report long waits and poor communication.
- SGSwade Gragg5 days ago1.0How do you pass this off as food? Someone needs fired!
- KKKate6 days ago1.0Worst experience in the drive thru. Staff at the second window dicking around with the pop machine instead of focusing on the customers. 4:30-5pm is NOT THE TIME to do this!! Some of us are on our way to work and don’t have time to wait for you to mess around sliding the front of the pop machine in and out. Ignoring customers as they pull up, looking at their phone just talking, while BAGS are lined up already. Just hand us the fricken bag so we can leave! Waited over 10mins in the drive thru. ANYTHING BUT FAST HERE!!! This McDonald’s sucks!!!
- AFAndrew FergusonFeb 25, 20261.0I don't know who within McDonald's or the franchisee that has never driven a car to this location needs to hear this, but there's a giant sinkhole in the parking lot as soon as you pull in. Might want to fix that so you don't end up having to buy someone a car 😉
- JCJohn CummingsFeb 16, 20265.0Best. McDonalds. Ever. I have never been to a more friendly mcdonalds. Melissa was absolutely amazing. Thank you so much for such a great experience! It made our day 😊
- MSMark SimonFeb 11, 20261.0Just bad as always. Rude employees, bad food, messed up order...same old McDonald's. Nothing ever changes but we all keep going back there...which makes no sense at all.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's located at 5810 W Alexis Rd, Sylvania, OH?
McDonald's at 5810 W Alexis Rd, Sylvania, OH is open daily from 5:00 AM to 1:00 AM.
Is McDonald's open for delivery 24/7?
Yes, delivery is available 24 hours a day, 7 days a week at this McDonald's location.
What delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place an order through a mobile app for this McDonald's?
Yes, you can order through the McDonald's App available on iOS and Android, or use their online delivery website.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open daily from 5:00 AM to 1:00 AM.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there nearby coffee shops close to McDonald's at 5810 W Alexis Rd?
Yes, Tim Hortons and Dunkin' are nearby coffee shops where you can enjoy breakfast or a coffee before or after visiting McDonald's.
What other fast food options are available near McDonald's on W Alexis Rd?
Nearby fast food options include Tony Packo's, Packo's Sylvania (specializing in hot dogs), and Taco Bell for Mexican cuisine.
Are there any fitness or wellness centers near McDonald's in Sylvania?
Yes, Essential Spa, Glam Salon & Spa, Klassic Kuts, and Functionally Active Fitness are nearby beauty and fitness centers to visit around your McDonald's trip.
Does McDonald's at 5810 W Alexis Rd offer WiFi and mobile ordering?
Yes, this McDonald's location provides WiFi and supports mobile ordering and mobile offers for customer convenience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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