Dunkin'

4.2
395 reviews
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Business Details

5649 W Alexis Rd, Sylvania, OH
43560, United States
(567) 402-4343
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sylvania, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5649 W Alexis Rd, Sylvania, OH
43560, United States

Hours

Reviews

4.2
395 reviews
5 stars
249
4 stars
69
3 stars
34
2 stars
12
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some report excellent and friendly service, others mention rude staff and frequent order mistakes.

Order Accuracy

Many customers express frustration with incorrect orders, particularly with drinks, indicating a lack of consistency in order fulfillment.

Cleanliness and Environment

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Drive-Thru Issues

The drive-thru is frequently criticized for being poorly designed and congested, causing frustration for customers.

Product Availability

Customers often report issues with product availability, particularly with specific donuts and food items, suggesting a need for better inventory management.
  • KR
    Krista Reed
    Dec 11, 2025
    1.0
    Every.single.time I come here there is an Indian man who does not understand me and I do not understand him. He constantly gets my order wrong and can never answer questions correctly. He probably is a very nice man and probably a hard worker but it would be extremely helpful if they keep him off the intercom and allow others to take orders. I didn’t go to the location for a long time almost a year because of how frustrating it is. But it is the closest coffee place to my house and I happen to like Dunkin. I guess the solution for me is placing a mobile order which can be difficult to stop and do as my mornings are super busy.
  • DD
    Daniel
    Nov 25, 2025
    5.0
    The team that runs this Dunkin’ Donuts is the best I’ve ever seen! They’re always super quick, polite, and they’ll fix any issue you may have without delay. Great team, clean restaurant and one of the fastest drive throughs I’ve ever been in.
  • MP
    Melissa P
    Nov 24, 2025
    5.0
    Love love love this dunkin, service is alwaysss great in the morning, the coffee to flavor ratio is literally always perfect !!
  • NV
    Nadjia Van
    Nov 11, 2025
    4.0
    I used to come here regularly a few years ago and I loved the employees. They made the best drinks. Can’t say the same the past few times I went this year. Idk who’s making drinks during the weekdays but they need to be put on a different position. Haven’t had a good coffee here since 2021.
  • DB
    Deana Butler
    Nov 2, 2025
    5.0
    Yummy doughnuts with great service!
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Sylvania, OH?

Dunkin' in Sylvania, OH is open daily from 5:00 AM to 8:00 PM.

What new holiday beverages are available at Dunkin'?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.