Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Service Quality
While some staff members received praise for their friendliness, others were noted for being rude or unhelpful, leading to mixed experiences.
Wait Times
Numerous reviews highlighted long wait times, both in the drive-thru and for in-store orders, contributing to customer frustration.
Food Quality
Customers frequently mentioned that food was often cold, poorly assembled, or lacking in ingredients, leading to dissatisfaction.
Cleanliness and Management
Concerns were raised about cleanliness and the overall management of the location, with some customers noting a lack of staff and organization.