Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
Concerns were raised about cleanliness and food handling practices in the restaurant.
Positive Experiences
Despite the negatives, some customers praised specific employees and noted good service at times.
BM
Breanna McClain
Feb 25, 2026
1.0
Terrible customer service, long wait times, incorrect orders constantly. New management is needed.
MA
Maddy Ann
Jan 28, 2026
2.0
It seems like every time I get a smoothie from this exact McDonald’s, they never fill it up. When I asked the worker at the window, she told me it was “pre-measured” and when I was still talking, she shut the window on me. I couldn’t even ask to speak with anyone. Any other McDonald’s fils up the smoothies to the top. It’s not really a huge issue, but I would’ve just gotten a smaller size if that’s what I was going to be paying for. I also don’t appreciate the window being shut when I was still talking. Then, I get down the street and see that the fries are also half filled.
This happened maybe 10 minutes ago.
MM
Mariah
Dec 23, 2025
1.0
The lady did not have her name tag on. I was doordashing, and the orders weren't ready, so I ordered a drink and fry, she said, I will this time, but when your dashing that you can not order anything at all. She gave me a dirty look after taking the order and walking away.
TE
Tyler Eberly
Dec 20, 2025
4.0
It's McDonald's?!?
CC
Chris C
Dec 13, 2025
1.0
Just went through the driveway for just 2 sugar free lattes. There response " sorry our latte machine is down" we responded with it's always down,and drove off. Sickening you guys are making your customers run off including me dueces ✌️
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