CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Sunbury is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor management.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and slow service, particularly at the drive-thru.
Food Quality
Feedback on food quality was mixed, with some enjoying specific items while others complained about freshness and preparation.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times and closed dining areas.
SA
Sangeeta A
Dec 26, 2025
3.0
The food and service were both okay,standard fare of Panera’s.
The biggest issue here is the upkeep.
They need to clean this place,It looks like no one cares about it.No one was wiping the tables nor were the floors clean.
The bathrooms are almost gross.Almost.
The sink area is filthy like it’s not been cleaned in a long time.The toilets are borderline dirty too.
As a food establishment they need to do a better job keeping them clean.
The staff were unfriendly to boot.
KW
Kim Woodard
Nov 11, 2025
1.0
This is the part i need to tell 1st. I told mgr. About below. She was not concerned had no solution. Was condescending telling me there is no pa system and no table service as my food sits waiting to be pu while 4 employees standing around laughing chatting. Staff doesn't tell you to wait for food. 1st time in with 5 people. Ordered and waited. 15 minutes later employee comes and says our name. Tells us our food has been sitting waiting for us. Cold soup. 2 more people ordered while we ate. Watch 15 minutes then I told them their food might be up there. Sure enough it was. Cold soup on a cold day. Not good.
AT
Amir Toghraee
Oct 16, 2025
3.0
They can make regular menu items fine, however they can’t read customized orders. Also, their cafe hot water for tea is ice cold.
TF
Terrie Fulk
Oct 3, 2025
1.0
Bland and lukewarm
BG
Ben Grandstaff
Jun 25, 2019
1.0
I have never been treated the way I was tonight. My wife and I placed our order at 8:47 and was told that we would need to take it to go because they close at 9:00. The way I was raised in customer service if my customer was in my place before closing time they have at least 1/2 hour to eat. But took it go and then get home and my wife's sandwich that was supposed to be a hole one was only a half one. In my years I have never written a bad review but I felt it was time. So I had to give at least a one star to be able to post I would rather it be a zero star.
No, Panera Bread Sunbury does not accept reservations.
What are the opening hours of Panera Bread Sunbury?
Panera Bread Sunbury is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Can I order food online or for delivery from Panera Bread Sunbury?
Yes, you can order food online for delivery, pick up, or drive-thru from Panera Bread Sunbury via their website or app.
What types of meals are served at Panera Bread Sunbury?
Panera Bread Sunbury serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Sunbury?
Panera Bread Sunbury accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Sunbury offer drive-thru and pickup services?
Yes, Panera Bread Sunbury offers drive-thru and pick up services.
What is the cuisine specialty of Panera Bread Sunbury?
Panera Bread Sunbury specializes in soups, salads, freshly-baked artisan breads, sandwiches including flatbreads, vegetarian broth bowls, and offers a 'You Pick Two' meal option.
How can the nearby White Castle restaurant be of interest to Panera Bread customers?
White Castle is a fast-food burger restaurant near Panera Bread Sunbury, offering customers alternative dining options if they prefer burgers after or before visiting Panera.
What nearby coffee shops are close to Panera Bread Sunbury for coffee lovers?
Tim Hortons and another Panera Bread location are nearby coffee shops where customers can enjoy additional cafe options around the area.
Are there any nearby accommodations for visitors planning to stay in Sunbury near Panera Bread?
Yes, the Holiday Inn Express & Suites Sunbury-Columbus Area is a nearby hotel where visitors can stay conveniently close to Panera Bread.
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