Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.9
213 reviews
5 stars
113
4 stars
42
3 stars
17
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with the pizza being undercooked, bland, or lacking toppings compared to previous experiences.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and accommodating, others reported rude behavior and poor management.
Delivery Issues
Several reviews highlighted problems with delivery times, cold food, and incorrect orders, leading to customer dissatisfaction.
Consistency
There were mentions of inconsistency in food quality and service, with some customers noting that their orders were not prepared as requested.
Atmosphere
The dining area received mixed reviews, with some customers appreciating the cleanliness and atmosphere, while others noted it was cramped or poorly managed.
- KAKayden ASep 9, 20251.0Ordered a half cheese half pepperoni banana pepper and breadsticks at 6:50. Received my order confirmation stating pizza would be delivered around 7:40PM. At 8:05 I called they said they were short on drivers. At 8:30 I called again to speak to the manager who offered no sort of remediation but again explained lack of drivers, understood. At 8:50 I received my order, cold which I thought was just due to delay of delivery. I then started eating my pizza to find it was undercooked. The crust was soft and doughy.
- JHJonathan HickmanSep 5, 20252.0Hard to explain but the pizza doesn’t taste good like it used to. I think we’re likely done going here - the crust is pretty bland and it’s always pretty soft.
- KLKeith LynnJul 25, 20252.0Pepperoni pizza is not what it used to be. I was stunned when I went to get mine after my family had gotten theirs. No more edge to edge and 100+ pepperoni. What happened to the pepperoni that crisps and cups?
- RSRichard Van SchaikOct 12, 20195.0Service was very good and the pizza cooked just right.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
What are the opening hours of Donatos Pizza in Sunbury, OH?
Donatos Pizza in Sunbury is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
How can I order from Donatos Pizza online?
You can order online via the Donatos Pizza website or the Donatos mobile app available on iOS and Android.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
What types of food products does Donatos Pizza offer?
Donatos Pizza offers pizza, oven baked subs, desserts, and appetizers.
Where is Donatos Pizza located in Sunbury?
Donatos Pizza is located at 101 W. Cherry St, Sunbury, OH 43074.
Are there any nearby medical facilities to Donatos Pizza?
Yes, nearby medical facilities include Sunbury Urgent Care, Urgent Care clinic, and Minute Clinic at CVS Pharmacy.
What nearby dining options are close to Donatos Pizza?
Near Donatos Pizza, you can find Whits Frozen Custard for ice cream and desserts, as well as Yellis Tacos and Taco Bell for Mexican fast food.
What nearby amenities might be useful for Donatos Pizza customers?
Customers might find nearby amenities such as PNC and Chase banks, Community Library, and LibertyX Bitcoin ATM convenient during their visit.