Many reviews mentioned poor food quality, including stale items, cold food, and incorrect orders.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often criticized.
Cleanliness
Multiple reviews highlighted concerns about cleanliness in the dining area and food handling practices.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
RM
RICHARD MILLER
Oct 8, 2025
5.0
Great service and prices 👍
CH
Chelsea Hubbard
Sep 7, 2025
1.0
Stood inside waiting on my take out order for 15 minutes past pick up time. Had to go back in twice because they can never get any orders right.
This type of situation happens everytime I go there. I’ll give the benefit of the doubt and go back a few months later just to find out it’s never going to change no matter who the workers are. Training must be terrible.
MP
M P
Sep 6, 2025
2.0
Worst cupcakes. Always stale. Won’t go back. Try uptown Westerville instead - everything is better and great customer svc.
DE
Daniel Eltzroth
Sep 6, 2025
1.0
Would not ever eat here again. This is the most shameful excuse for “fast food” probably the slowest place of all time. And check out this $12 chicken sandwich and amazing lettuce it came with! For a $40 meal I’d go literally anywhere else.
TW
Tyler Wickenden
Aug 31, 2025
1.0
Ordered a mint Oreo blizzard, got half plain vanilla, half mint Oreo blizzard. Is it a cost saving measure? Laziness? I don't know.
There was also a disgustingly filthy fan right next to the drive thru window that is too close to food for my liking. Won't be coming back tbh.