Dairy Queen Grill & Chill

3.8
548 reviews
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Business Details

211 W Cherry St, Sunbury, OH
43074-9596, United States
(740) 913-0783
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
211 W Cherry St, Sunbury, OH
43074-9596, United States

Hours

Reviews

3.8
548 reviews
5 stars
262
4 stars
120
3 stars
53
2 stars
30
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and dismissive attitudes.

Food Quality

Several customers complained about food quality, including stale items and improperly prepared orders, while others praised specific menu items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, particularly regarding food handling and overall cleanliness.
  • CH
    courtney Halverson
    6 days ago
    2.0
    I have only ever ordered ice cream here and it is fine but the service is horrendous. I have been standing at the cash register waiting for up to 5 minutes with workers in the back just standing there ignoring me and nobody to take my order.
  • JH
    Jacob Hammond
    Dec 12, 2025
    1.0
    Don’t come waste your time or money!!! The last few times I’ve went in I had to wait to get my order taken then wait about 10 minutes on food for there have been at most 2 to 3 people running the store. 2 people can’t run a fast food place on their own especially when it’s busy these poor kids were running everywhere. Management GET BETTER for your poor staff and all your paying customers.
  • RM
    RICHARD MILLER
    Oct 8, 2025
    5.0
    Great service and prices 👍
  • CH
    Chelsea Hubbard
    Sep 7, 2025
    1.0
    Stood inside waiting on my take out order for 15 minutes past pick up time. Had to go back in twice because they can never get any orders right. This type of situation happens everytime I go there. I’ll give the benefit of the doubt and go back a few months later just to find out it’s never going to change no matter who the workers are. Training must be terrible.
  • DE
    Daniel Eltzroth
    Sep 6, 2025
    1.0
    Would not ever eat here again. This is the most shameful excuse for “fast food” probably the slowest place of all time. And check out this $12 chicken sandwich and amazing lettuce it came with! For a $40 meal I’d go literally anywhere else.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Sunbury offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.

What are the operating hours of Dairy Queen Grill & Chill in Sunbury?

They are open daily from 10:00 AM to 9:00 PM.