Chipotle Mexican Grill

2.7
771 reviews
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About

Mexican Restaurant
Chipotle Sunbury#2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7162 Longhorn Dr, Sunbury, OH
43074, United States

Hours

Reviews

2.7
771 reviews
5 stars
228
4 stars
91
3 stars
43
2 stars
53
1 star
356

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor management, including being out of key ingredients, closing early, and unresponsive staff.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked rice, missing ingredients, and unappetizing guacamole.

Service Problems

Customers experienced slow service, rude employees, and frequent mistakes with orders, leading to overall dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean dining areas.

Portion Sizes

Numerous reviews mentioned small portion sizes, especially when ordering online, leading to a feeling of being shortchanged.
  • AH
    Arse H0lio
    5 days ago
    5.0
    This Chipotle the steak 🥩 was perfect it looked just like the picture on the menu. Service wise they were behind for opening which is okay I didn't mind waiting. But they didn't have chicken they didn't have tortillas so I was limited to what I could order. That is the only reason for four star service. As far as The atmosphere it's Chipotle. Definitely not a very pleasurable place to eat for everyone. And I'm not sure why but I always order the same thing the first time I ever go to multiple franchises to compare. In this Chipotle charge me 6 more dollars than any of the other ones?So food wise this one will beat my Mount Vernon Chipotle definitely beats pataskala at i-70s Chipotle... I already forgot about my review on Springfield Chipotle😆 ♥️🇺🇸🎉🎊🥳
  • AB
    Adam Bookman
    Jan 2, 2026
    1.0
    I feel bad for the employees who are put in a position where they cannot possibly succeed by this store’s management/leadership. If you are consistently out of rice and lettuce, at chipotle, by 5pm on a weekday… then you are not fit to manage any restaurant. Be better or find leadership who can be.
  • SM
    Sherry Martin
    Jan 2, 2026
    2.0
    Stopped for lunch at 12:30 and they were completely out of their grilled peppers and onion toppings and ran out of smoked tabasco sauce. They looked for another bottle of Tabasco sauce but had none. They let two primary ingredients that define their dishes run out. Yet, I’m expected to pay full price for a product they didn’t deliver on their end of the transaction. I felt gipped
  • JH
    Jonathan Hoelzel
    Dec 28, 2025
    1.0
    This is the worst managed/cared for Chipotle I have been in. Consistently a let down every visit from closing doors early, not being staffed and/or digital ordering only, constant missing ingredients and usually a mess in the dining room. Negatively impacting view of the brand for those that are nearby.
  • NY
    Norman Yannucci
    Dec 21, 2025
    1.0
    Took a trip with our basketball team, we called the night before to see if they could accommodate us and another team. They said it would be no problem and they appreciated the heads up. The next day our bus pulled in, we get out and they put a sign on the door saying lobby temporarily closed. They were still taking orders online and drive through. We walked up to the drive through window and explained what we were told and pretty much they told us they wouldn’t be accommodating us. Why tell us you could accommodate us with no issues then pull something like that. So, ultimately 50 people went else where. TERRIBLE EXPERIENCE!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Sunbury#2 offer?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.

What are the opening hours for Chipotle Mexican Grill at 7162 Longhorn Dr, Sunbury?

Chipotle is open daily from 10:45 AM to 10:00 PM at this location.