2 small heath blizzards had hardly any candies and the bottom of the cup was all plain ice cream! Too much money for that. Do better Sunbury DQ! Arrgh!
LD
Lad Dilgard
Mar 23, 2026
1.0
We won't go back to this DQ. Incredibly slow service. Unmotivated and highly disgruntled staff, who appear overwhelmed. The staff is absolutely not happy to see you. Pretty dirty overall as well. The dining room closed early for some reason, always a bad sign.
We decided to go inside because the drive through line wasn't moving - at all. Inside was about 20 people standing around waiting for their orders. When we left, we walked past a car in the drive through line and after we ate in the car, that car had moved exactly one space (~ 10 minutes).
Anyone tracking ticket times here? Managing staff? Doesn't look like it. This location could do triple the volume with a well managed staff and better execution.
It shouldn't take 40 minutes to get a soft serve cone and sundae. It was about as enjoyable as an airport security line. In the age of Chic-Fil-A and Costco, it should be much better. We'll visit a local place next time.
LP
luke poljak
Mar 17, 2026
1.0
For a barbecue burger that cost seven dollars they could at least put some barbecue sauce on it.
RL
Ryan Lafferty
Mar 9, 2026
1.0
Do not eat here!!! They will charge you incorrectly, the restaurant doesn't get cleaned. Trash cans are over flowing. The staff is incompetent and doesn't understand simple food service. The menu prices don't match what you get charged. Not worth the frustration and hassle. Go to Whits, which has had a massive turn around under the new owner. We will not be coming back.
SF
stacey Fox
Feb 15, 2026
1.0
This DQ is the worst! We waited 10 minutes at the speaker to order b4 they told us to wait to order. Then waited another 7 minutes to finally place the order. We pulled around after ordering w 3 cars ahead. Waited another 5 minutes and left the line. We went next door to TB got our order and sat in Kroger parking lot to eat our food watching all 3 cars in front of us in your drive thru pull around and go inside to collect their orders. The person taking the orders to begin with is very hard to understand. Now there are 3 employees smoking out the back door! I have been to this location previously, it took quite a bit of time but today was completely unacceptable! We will not be returning
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Sunbury offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the operating hours of Dairy Queen Grill & Chill in Sunbury?
They are open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Sunbury provide facilities for families with children?
Yes, the location is family-friendly with booster seats, high chairs, and welcomes children.
Is there seating available at Dairy Queen Grill & Chill?
Yes, both indoor and outdoor seating are available for customers.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, they have a drive-thru and support mobile ordering with rewards through their app.
Can I connect to Wi-Fi while visiting Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available at this location.
Where is Dairy Queen Grill & Chill located in Sunbury?
The address is 211 W Cherry St, Sunbury, OH 43074-9596, USA.
What nearby establishments can I visit before or after having a meal at Dairy Queen Grill & Chill?
Nearby places include Taco Bell for additional fast food options, Kroger for grocery shopping and fuel, and Starbucks for coffee.
Are there banking services near Dairy Queen Grill & Chill in Sunbury?
Yes, Chase Bank and Huntington Bank are close by if you need banking services.
Where can I find entertainment or convenient services near Dairy Queen Grill & Chill?
Nearby options include Redbox kiosks for video rentals, UPS Access Point for shipping needs, and The Nail Boutique and Spa for beauty services.
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