Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty dining areas and restrooms, as well as the presence of flies.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of friendliness and attentiveness, particularly during busy times.
Operational Issues
Several reviews mentioned operational problems, such as incorrect hours of operation and disorganization during service.
ST
Shawn Turillo
Nov 16, 2025
1.0
I have been to many McDonald's throughout the years and to be served cold freeze a cold burger and old stale chicken nuggets is not my cup of tea especially when it cost $22 I probably could have spent it better at a Speedway and gotten at least hot food I am very displeased with this service including the woman that was behind the counter that looked like she woke up 5 minutes ago and didn't even do her hair working in a fast food restaurant I understand gets hectic however appearance is everything. I highly doubt I will be going back to this McDonald's in the future unless a major change takes place
TE
Taylor Engel
Nov 10, 2025
1.0
Don’t bother using the drive thru this location is so slow
What are the standard operating hours of this McDonald's location?
This McDonald's location is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
When is the drive-through service available at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM and closes at midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
Can I order McDonald's food through an app?
Yes, you can order through the McDonald's App available on both Apple and Android devices, or online via the provided delivery link.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi access.
Where is McDonald's located in Sugarcreek, OH?
It is located at 725 Dover Rd, Sugarcreek, OH 44681, USA.
Are there any coffee shops near this McDonald's?
Yes, Wallhouse Coffee Company and Dough Co. Doughnuts and Coffee are nearby, offering coffee and baked goods for visitors before or after dining at McDonald's.
What other fast food or dining options are near this McDonald's?
Nearby options include Subway for sandwiches and Pizza Parlor V for pizza and American cuisine, providing variety for customers in the area.
Are there any nearby recreational or lifestyle venues around this McDonald's?
Yes, the Hatchet Club and Resurgence Gyms are nearby, offering sports and recreation activities that customers might enjoy before or after visiting.