Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
802 reviews
5 stars
249
4 stars
150
3 stars
146
2 stars
86
1 star
171
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported cold, poorly prepared food, with many meals being served incorrectly or lacking key ingredients.
Service Speed
The drive-thru and in-store service were often criticized for being slow, with long wait times reported during peak hours.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and restrooms, which detracted from the overall experience.
Staff Attitude
While some customers noted friendly staff, many others reported rude or apathetic service, particularly during busy times.
- BSBobby Shmurda4 days ago5.0Idk who was working the night shift around 8pm but dang probably some of the best McDonald’s I had. Fresh food and whoever made that tea needs a raise asap!
- SSShaunDec 24, 20251.0Cold expensive “food “ thrown together literally by people who don’t care
- GBGlenn “Liam” BurnsDec 19, 20251.0Probably the worst fast food restaurant I have ever been to in my life. I have been here 3 times, the 2nd and 3rd being done for the sake of the benefit of the doubt. Most recently, I ordered a peppermint hot chocolate, which tasted like hot water, and a McCrispy Deluxe, which came with only 2 pickle slices on it... $11 in all. My previous two experiences were practically identical. Messing up an order this much seems more like willful negligence than “Whoops I forgot!” Oh well, fool me thrice—shame on me. The employees are nice enough and the order always arrives in a timely fashion (I don’t think it takes too long to put 2 pickles and a piece of wet fried chicken on a bun), but the kitchen does seem very dingy and unclean from what little I can see.
- AYAbe YoderDec 19, 20251.0Absofrickinlutely THE worst customer service I have ever seen. 2 people on duty at 6 PM on a Friday evening. Unkempt, slovenly in appearance, total apathy as far as the customer is concerned. Saw an elderly individual turn and walk out because he had no idea how to order at the kiosk. No one there to help him. TERRIBLE
- STShawn TurilloNov 16, 20251.0I have been to many McDonald's throughout the years and to be served cold freeze a cold burger and old stale chicken nuggets is not my cup of tea especially when it cost $22 I probably could have spent it better at a Speedway and gotten at least hot food I am very displeased with this service including the woman that was behind the counter that looked like she woke up 5 minutes ago and didn't even do her hair working in a fast food restaurant I understand gets hectic however appearance is everything. I highly doubt I will be going back to this McDonald's in the future unless a major change takes place
Frequently Asked Questions About McDonald's
What are the standard operating hours of this McDonald's location?
This McDonald's location is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
When is the drive-through service available at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM and closes at midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
Can I order McDonald's food through an app?
Yes, you can order through the McDonald's App available on both Apple and Android devices, or online via the provided delivery link.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi access.
Where is McDonald's located in Sugarcreek, OH?
It is located at 725 Dover Rd, Sugarcreek, OH 44681, USA.
Are there any coffee shops near this McDonald's?
Yes, Wallhouse Coffee Company and Dough Co. Doughnuts and Coffee are nearby, offering coffee and baked goods for visitors before or after dining at McDonald's.
What other fast food or dining options are near this McDonald's?
Nearby options include Subway for sandwiches and Pizza Parlor V for pizza and American cuisine, providing variety for customers in the area.
Are there any nearby recreational or lifestyle venues around this McDonald's?
Yes, the Hatchet Club and Resurgence Gyms are nearby, offering sports and recreation activities that customers might enjoy before or after visiting.