Brand Certified
McDonald's
3.3(799 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
725 Dover Rd, Sugarcreek, OH
44681, United States
Certified by McDonald's • Mar 01, 2026
(330) 852-3417
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
799 reviews
5 stars
248
4 stars
147
3 stars
148
2 stars
84
1 star
172
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others enjoyed fresh and hot meals.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and restrooms.
Staff Attitude
Customer service varied, with some praising friendly staff while others reported rudeness and lack of attentiveness.
- DRDJ Raiders2 days ago3.0as a trucker i appreciate that they have a separate small lot for trucks and rv’s to park. it’s appreciated especially in an area with limited truck parking. The lines are curved so you rookies might have a hard e
- KBKevin BergmannFeb 6, 20261.0Restaurant was filthy bathrooms were disgusting and the fries were cold and mushy ! I should of known when I went to open the door and go in and noticed the door and glass was dirty like it hadn't been washed in a month . Hopefully they can get some management in there to get this place cleaned up and serving hot food again .
- BSBobby ShmurdaJan 8, 20265.0Idk who was working the night shift around 8pm but dang probably some of the best McDonald’s I had. Fresh food and whoever made that tea needs a raise asap!
- GBGlenn “Liam” BurnsDec 19, 20251.0Probably the worst fast food restaurant I have ever been to in my life. I have been here 3 times, the 2nd and 3rd being done for the sake of the benefit of the doubt. Most recently, I ordered a peppermint hot chocolate, which tasted like hot water, and a McCrispy Deluxe, which came with only 2 pickle slices on it... $11 in all. My previous two experiences were practically identical. Messing up an order this much seems more like willful negligence than “Whoops I forgot!” Oh well, fool me thrice—shame on me. The employees are nice enough and the order always arrives in a timely fashion (I don’t think it takes too long to put 2 pickles and a piece of wet fried chicken on a bun), but the kitchen does seem very dingy and unclean from what little I can see.
- AYAbe YoderDec 19, 20251.0Absofrickinlutely THE worst customer service I have ever seen. 2 people on duty at 6 PM on a Friday evening. Unkempt, slovenly in appearance, total apathy as far as the customer is concerned. Saw an elderly individual turn and walk out because he had no idea how to order at the kiosk. No one there to help him. TERRIBLE
Frequently Asked Questions About McDonald's
What are the standard operating hours of this McDonald's location?
This McDonald's location is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
When is the drive-through service available at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM and closes at midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
Can I order McDonald's food through an app?
Yes, you can order through the McDonald's App available on both Apple and Android devices, or online via the provided delivery link.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi access.
Where is McDonald's located in Sugarcreek, OH?
It is located at 725 Dover Rd, Sugarcreek, OH 44681, USA.
Are there any coffee shops near this McDonald's?
Yes, Wallhouse Coffee Company and Dough Co. Doughnuts and Coffee are nearby, offering coffee and baked goods for visitors before or after dining at McDonald's.
What other fast food or dining options are near this McDonald's?
Nearby options include Subway for sandwiches and Pizza Parlor V for pizza and American cuisine, providing variety for customers in the area.
Are there any nearby recreational or lifestyle venues around this McDonald's?
Yes, the Hatchet Club and Resurgence Gyms are nearby, offering sports and recreation activities that customers might enjoy before or after visiting.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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