Wendy's

Reviews

• FH

  Frederick Hillegas

  Apr 23, 2026
  1.0
  The past four times I've been there, the burgers were dry not as good as they were years ago. Something definitely changed in the Strongsville location. I don't think I'll be back unless something drastically changes! If I could give this location zero Stars I would have.
• MM

  Motorcycle mishifts

  Apr 4, 2026
  4.0
  Took a little longer then average for drive thru. But food was on par with what was expected.
• PC

  Phil C

  Mar 14, 2026
  5.0
  Rose at the counter provided excellent service. Food was good.
• HS

  Henry Schuld

  Mar 8, 2026
  1.0
  I had ordered food by they forgot two of my potatoes and asked me to come back to get them when I did I had to wait in a line for 35 minutes before I got to the window just for them to tell me they threw them out and they had no more. They did not compensate me and told me to come back the next day I’m a college student who goes to college an hour away and I have to go back the next day it’s ridiculous. My sandwich looks terrible as well o asked for no mayo and no ketchup.
• LO

  Laura Ousky

  Mar 1, 2026
  1.0
  Yesterday I attempted to take my family to this Wendy's for lunch. When we entered the store, a worker was putting a 10 piece nugget and fry on a tray, but had no idea who it was going to. No one was standing waiting for food. She started to take my order. Since we have a 10 piece meal on our order, she was going to give the random meal to us. She really struggled to even get through part of our order. She stated she had zero training on the front register and had never taken an order before. She really did try. She vocalized a need for help several times towards other workers, but was never given it. She did not know even what several basic items were. Eventually she added a wrong item, so she needed the manager at that point. The manager finally came over, upset over being needed. She took her headset off and threw it across the counter in my general direction. It bounced off the front counter and landed next to me. She did not apologize. At this point, I announced to my family that we were leaving, and I stated that it was inappropriate to throw the headset in the direction of a customer and that the employee needed more leadership and training direction. The manager then cussed me and my husband out. The employee also took the food that was on the tray on the counter for several minutes and put it back with the rest of the fresh food.

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