Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
885 reviews
5 stars
316
4 stars
172
3 stars
105
2 stars
70
1 star
222
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted consistently cold, poorly prepared, or incorrect food items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, indicating a lack of proper maintenance.
Inconsistent Experiences
While some customers had positive experiences with friendly service and good food, these were overshadowed by frequent complaints about service and food quality.
- KKKlun3 days ago1.0We waited 15 minutes, and nobody bothered to say anything. Five people were waiting behind us.
- SMStevie Mattes4 days ago1.0Got a doordash order at this location and sat in the drive thru for 20 minutes waiting for service. Didn’t get an answer after saying “Hello” multiple times and eventually drove off. When driving off, I saw an employee sitting in the dining area on their phone. Terrible customer service.
- SLSamantha LJan 5, 20261.0Don't go unless you want to wait over 20minutes
- SRStephanie ReneeDec 21, 20255.0This was a much better experience after walking out after being ignored at the dirty ridge rd Parma location. The food here was fresh and tasty. Atmosphere was clean and inviting. Even the shy cashier warmed up to me and gave me a friendly smile with a polite goodbye and merry Xmas. They even decorated for the holidays. 🎄
- LSLilliana SemisorowNov 30, 20252.0I typically don’t waste my time leaving bad reviews, however me and my boyfriend were waiting in the store for 10 minutes before anyone even acknowledged us, then we were told to wait another five minutes. Mind you, they had NO cars in the drive thru. After waiting for almost 15 minutes just for them to take our order, the cashier was very rude, and the employees in the back are doing nothing but talking and swearing about other people. Their customer service needs some serious improvement, I do NOT recommend coming to this location.
Frequently Asked Questions About Wendy's
Is 673 Strongsville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 14944 Pearl Rd, Strongsville?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's at 14944 Pearl Rd currently open?
Yes, this Wendy's location in Strongsville, OH is open and committed to serving quality food every day.
Does the Wendy's in Strongsville offer breakfast?
Yes, breakfast is served with options available on the Wendy's app and website specific to this location.
How can I order Wendy's for delivery or takeout in Strongsville?
You can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Pearl Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
How can I contact Wendy's in Strongsville for feedback or questions?
You can call (440) 238-6690 or reach the Customer Care team via the Wendy's contact page or live chat for feedback.
Are there other fast food restaurants near Wendy's on Pearl Rd?
Yes, nearby fast food options include Subway, Domino's Pizza, Jimmy John's, and Chipotle Mexican Grill, offering a variety of sandwich, pizza, and Mexican foods.
What nearby places can I visit before or after dining at Wendy's on Pearl Rd?
You can visit Panini's Bar & Grill for sports bar ambiance or La Crepe Bakery & Cafe for coffee and pastries near Wendy's.
Is there a gym or fitness center near Wendy's on Pearl Rd in Strongsville?
Yes, Xtreme Fitness and TITLE Boxing Club are nearby gyms where you can work out before or after your visit to Wendy's.