Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
878 reviews
5 stars
315
4 stars
172
3 stars
104
2 stars
67
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, suggesting issues with order management.
Speed of Service
Customers experienced long wait times, especially in the drive-thru, with some stating that service was painfully slow.
- EVEddie VanrachackNov 17, 20251.0Two cars in drive thru. Waited in drive thru for 6 minutes. No movement. No customer service at all. This has happened before. Wanted to give them another chance. Thought to myself..."maybe they slaughter the cows and chickens and hand cut fresh fries based on order". Didn't have anymore time to wait until when they decide they wanted to take my order. Obviously I decided to leave.
- ILIs This LegalNov 17, 20251.0Prices on menu are less than what they charge you and then the employees act like it’s the customers fault.
- MBMonique BrownNov 11, 20251.0Every time I come to this Wendy's they do me dirty. My food looked like someone picked over it. Like why would you send an order out like this. The wrap was hard and falling apart.
- SBSamantha BouyardNov 10, 20251.0Not sure what’s so hard but every single time I have been here in the past couple months my order is messed up. I am CONSISTENTLY given a SINGLE burger after paying for a double. I know Wendy’s is down bad for cash but flat out robbery is not the way. I’m owed at least $30 in stolen patties. 🙄 GET IT TOGETHER before y’all close next!
- DSDerik ScaggsNov 4, 20251.0Just picked my online order up from here. The beef patties and bacon were under cooked. And they put bad tomatoes (mush like apple sauce would be)on my burger. The fries tasted stale . Both myself and my wife threw up after trying the food . Worst Wendy's location ive been to . Nd ive been to some pretty bad ones.
Frequently Asked Questions About Wendy's
Is 673 Strongsville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Strongsville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Strongsville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 238-6690.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 673 Strongsville Wendy’s serve breakfast?
Yes, this Wendy’s location in Strongsville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through at 14944 Pearl Rd, Strongsville?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's at 14944 Pearl Rd currently open?
Yes, this Wendy's location in Strongsville, OH is open and committed to serving quality food every day.
Does the Wendy's in Strongsville offer breakfast?
Yes, breakfast is served with options available on the Wendy's app and website specific to this location.
How can I order Wendy's for delivery or takeout in Strongsville?
You can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Pearl Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
How can I contact Wendy's in Strongsville for feedback or questions?
You can call (440) 238-6690 or reach the Customer Care team via the Wendy's contact page or live chat for feedback.
Are there other fast food restaurants near Wendy's on Pearl Rd?
Yes, nearby fast food options include Subway, Domino's Pizza, Jimmy John's, and Chipotle Mexican Grill, offering a variety of sandwich, pizza, and Mexican foods.
What nearby places can I visit before or after dining at Wendy's on Pearl Rd?
You can visit Panini's Bar & Grill for sports bar ambiance or La Crepe Bakery & Cafe for coffee and pastries near Wendy's.
Is there a gym or fitness center near Wendy's on Pearl Rd in Strongsville?
Yes, Xtreme Fitness and TITLE Boxing Club are nearby gyms where you can work out before or after your visit to Wendy's.