Customers frequently praised the pizza and fried chicken, noting great flavor and generous portions.
Customer Service
Mixed feedback on customer service; while some highlighted friendly and helpful staff, others reported rude interactions and poor handling of issues.
Inconsistency
Several reviews mentioned inconsistency in food quality and service, including incorrect orders and varying experiences.
Delivery Issues
Customers expressed frustration with delivery and order availability, citing instances of being told the restaurant was closed during business hours.
HH
HoldMiOwn
Jan 2, 2026
5.0
Pizza was good but delivery driver was very rude and this was my first time ordering from them
DR
deanna roark
Dec 21, 2025
5.0
I’ve ordered catering for work several times and it’s always a hit! It’s always on time, always hot and always SO good! Great catering prices and GREAT experience every time!!!
JJ
Joe
Dec 14, 2025
4.0
Pizza has been around for ever. 15+ years. Great food great environment. The food is relatively greasy but what do you expect when you have fried chicken and JoJo’s. If you are looking for a quick local pizza joint I’d give Tommy’s a shot!
SW
Susan Wilson
Nov 30, 2025
5.0
Much better fried chicken than KFC
Best poppers we ever had
JM
Jennifer Miller
Nov 21, 2025
1.0
I went at 12:30 to get 2 slices of pizza and they said they didn’t have any. The website said they have slices until 4:00
Frequently Asked Questions About Tommy's Pizza, Chicken & Catering
Do you set up catering?
No, we just deliver the food. For parties, we recommend that you have us drop the food 15 minutes before you want to serve it to your guests.
Do you have you have daily specials?
Yes. See our pages titled Specials and Coupons to learn more.
How far advance do you need for catering order?
How far in advance depends on the size of the order, but we typically need 48 hours.
What type of oil do you use?
We use soybean oil.
Do you offer organic pizza crust?
Yes. Our focaccia pizza is made with organic flour.
Do you offer fresh or canned mushrooms?
We offer both.
What is your pizza delivery radius?
10 miles.
Is there a delivery charge for catering?
Yes, there is a 5% fee . We deliver anywhere in Northeast Ohio.
Do you have a credit card fee?
Yes, 5%. To avoid the fee, you can pay cash or check.
Do you use peanut oil?
No, we do not use peanut oil.
Does Tommy's Pizza, Chicken & Catering offer catering setup services?
No, they only deliver the food. For parties, they recommend dropping the food 15 minutes before serving.
Are there daily specials available at Tommy's Pizza, Chicken & Catering?
Yes, daily specials are available. More details can be found on their Specials and Coupons pages.
How far in advance should I place a catering order?
Typically, orders need to be placed 48 hours in advance, depending on the size of the order.
What type of oil is used in the cooking at Tommy's Pizza?
They use soybean oil for their cooking.
Does Tommy's Pizza offer an organic pizza crust option?
Yes, their focaccia pizza is made with organic flour.
What is the delivery radius for pizza orders?
They deliver within a 10-mile radius around Strongsville, OH.
Is there a delivery charge for catering orders?
Yes, there is a 5% delivery fee, and they deliver anywhere in Northeast Ohio.
What are the payment options accepted at Tommy's Pizza?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa. Note that credit card payments have a 5% fee unless paid by cash or check.
What are the business hours for Tommy's Pizza on weekdays?
Monday: 10 AM to 7 PM; Tuesday to Thursday: 10 AM to 8 PM; Friday: 10 AM to 9 PM.
What are some nearby places to visit before or after dining at Tommy's Pizza in Strongsville?
You can enjoy Holly's Ice Cream & Yogurt for dessert, grab a drink at The Bier Haus Euro-American Bistro, or visit Royal Park Fine Wine for beverages nearby.
Are there fitness or wellness centers near Tommy's Pizza in Strongsville?
Yes, nearby you can find Alloy Personal Training Strongsville, Mindful Motion Pilates gym, and Strongsville Massage Therapy spa.
Can nearby banking and shopping locations help customers visiting Tommy's Pizza?
Definitely. Customers can use Park View Federal Savings Bank or First National Bank ATMs for banking needs, and shop at Dollar General or Giant Eagle grocery store nearby.