Taco Bell

3.3
908 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 14529 Pearl Rd in Strongsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14529 Pearl Rd, Strongsville, OH
44136, United States

Hours

Reviews

3.3
908 reviews
5 stars
319
4 stars
188
3 stars
96
2 stars
56
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, with some experiences lasting over an hour.

Customer Service

Many reviews highlighted rude and unprofessional staff interactions, with complaints about dismissive attitudes and poor handling of orders.

Food Quality

Several customers noted issues with food preparation, including incorrect orders, stale items, and poor hygiene standards.

Management Issues

Frequent mentions of poor management practices, including understaffing and lack of organization, contributed to the overall negative experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • SG
    Samuel G
    5 days ago
    1.0
    The lady behind the counter was very rude. She was by the window and on her phone. It was difficult to get her attention so that I could ask where my mobile order was and she yelled at me to not lean over the counter before I could even ask her anything. Extremely unprofessional.
  • DM
    David Maloney
    Dec 29, 2025
    2.0
    The employees are always super friendly and helpful, the drive through line is sometimes extremely slow like most Taco Bell locations. Primary reason for the low rating is that this franchise owner refuses to offer the online deals of almost every other location such as the build your own luxe cravings box. Offer the deals we come to Taco Bell for.
  • DA
    Dom Ali
    Dec 22, 2025
    1.0
    This is not fast food, i live down the street from this place. Been here twice and I’ve water over an hour for my food. The only reason I didn’t leave was because I was stuck in the drive through. Don’t come here. By the time you get your food the ice is melted and the food is cold. Don’t let the 5 star reviews fool you. STAY AWAYYYYY Update - when I got to the window to pick up my food they were higher than hell. They had like 3-4 people back there but there’s no reason to take 15 min per car.
  • AW
    Alisha Walker
    Dec 15, 2025
    4.0
    Nice Taco Bell I only went once so I can’t say too much but only thing I wasn’t a fan of was that we couldn’t order at the desks we had to use the giant tablet which is kinda taking away the human aspect of it.
  • EH
    Elizabeth Hebel
    Nov 29, 2025
    2.0
    Drive thru time is ridiculous. I sat in line for 25 minutes. I had 2 people in front of me. After 10 minutes, I called the Taco Bell to see if they were even open. They said they were super busy with the drive thru, people inside, and door dash. When I pulled in their parking lot it was EMPTY! Their only saving grace, is there are two men that work the window sometimes that are very nice and pleasant.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on 14529 Pearl Rd, Strongsville?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Saturday, and from 9:00 AM to midnight on Sunday.

Where is the Taco Bell located in Strongsville, Ohio?

It is located at 14529 Pearl Rd, Strongsville, OH 44136, USA.