Outback Steakhouse

4.4
2353 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Strongsville off Royalton Road and Falling Water Road and next to Retina Associates of Cleveland.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
17602 Royalton Road, Strongsville, OH
44136, United States

Hours

Reviews

4.4
2,353 reviews
5 stars
1,696
4 stars
287
3 stars
128
2 stars
75
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, highlighting specific servers who went above and beyond.

Food Quality

While some reviews noted delicious food, there were significant complaints about steak preparation and consistency, with several customers receiving improperly cooked or low-quality meat.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, particularly regarding tables and utensils, which detracted from the dining experience.

Management Response

Customers appreciated when management addressed issues directly, but there were also complaints about lack of management presence during service problems.

Overall Experience

The overall dining experience varied widely, with some customers expressing satisfaction and others feeling disappointed due to food quality and service delays.
  • JK
    Jessie Knebusch
    1 day ago
    3.0
    We were a 6 top that came in, and unfortunately no ones food was great. The mashed potatoes tasted rancid, broccoli was under cooked, those of us who ordered steak they were way under done, and the burger was burnt. Not sure if this will be a place for us to go in the future. The service itself was excellent.
  • MB
    Maggie Bahle
    Jan 4, 2026
    5.0
    Outback Steakhouse is a solid choice when you’re craving a hearty, sit-down meal. The food is consistently good — the steaks are flavorful, portions are generous, and the bread is always a highlight. Everything came out hot and well prepared, and the menu has plenty of options if you’re not in the mood for steak. Service was friendly and attentive, though there was a bit of a wait and things felt slightly rushed at times. The atmosphere is casual and comfortable, making it a good spot for families or a relaxed night out. Overall, a reliable place with good food and a familiar vibe. Not perfect, but definitely worth visiting and one I’d go back to.
  • MM
    Mamabird
    Jan 3, 2026
    5.0
    Went out for lunch, and had a great lunch. We started with their three appetizer platter. For the main course,I got the 6 oz filet Mignon with a baked potato, side salad, and a strawberry lemonade. Everything was delicious My filet mignon was cooked to perfection!
  • DK
    David Kendrick
    Dec 22, 2025
    5.0
    I live in Southern California but I have a very dear friend I met on social media and I wanted to do something special from 2133 miles away. I found out her favorite dining experience is Outback, so I decided to give a call and see what I could set up! I want to thank Morgan, the manager I spoke with. She made purchasing gift cards from 2100 miles away a cinch! This was my favorite gift to give this year. I have three sons and grandkids, but they expect it. But this best friend, my best friend I have never met, will surely be surprised, and I think I gave her enough to be surprised several times 😂 And the best part is, they have a special going so not only did I get The gift card I wanted, but I got four of the $10 cards Because of the special they are running!Once again, thank you Morgan, and I would like to add that my local outback is gonna get a Phone order today, I feel like some ribs and a Blooming onion! Yum!
  • JS
    James S
    Dec 14, 2025
    1.0
    Their chefs cannot cook a steak to save their life. My dad's steak had to go back twice to where the manager walked over and compd it while he still took it home because it came back raw the next time. Then my steak was so bad but I was starving (the most expensive steak on the menu) so i stayed quite and instantly the waiter asked me "what about yours" without any hints to it because it was so burnt and bad didn't ask or look at anyone else straight to me. Big yikes and horrible steak quality when you can go across the street to a competitor. Multiple times with picking up a Uber eats meal also the steaks are never ever cooked right weather dinning in or picking up. I'm probably like $300 into terrible steaks from this place! Do no eat here unless you enjoy their sides/drinks. The place was empty too so no excuses. There's meat meters it's 2025 lol how do you absolutely black a medium rare? Salads are always blackened as if they just put new lettuce on top of their old and it gets mixed in the lettuce holder. We were so nice also to the waiter and even tipped big for a 4 person table nothing extreme. Steaks were also oddly tiny for advertising even when the size is pre cook!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.