McDonald's

3.6
1303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9192 Pearl Road, Strongsville, OH
44136, United States

Hours

Reviews

3.6
1,303 reviews
5 stars
509
4 stars
285
3 stars
221
2 stars
95
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, particularly in the drive-thru and curbside pickup.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback varied, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Pricing

Several customers noted that prices were high compared to other locations, leading to dissatisfaction.
  • CN
    cody norris
    Dec 20, 2025
    5.0
    So I was on the app and put in a order and the app keep kicking me to a different location but Joshua a manager here at the Strongsville McDonald's on the corner of Pearl and Whitney saw the issue and helped me out I am grateful
  • JA
    James Avery
    Dec 18, 2025
    4.0
    I went at lunch time. I went inside to order. I expected about a 5 minute wait. My food was hot and fresh. Going inside with the mindset that you we'll have to wait during busy times helps. I gave four stars due to waiting. The woman that took my order did so in a professional manner.
  • BB
    Bikram Biswa
    Dec 12, 2025
    1.0
    I have to wait for my order more than 30+ wow
  • BL
    Brandon Lee
    Dec 7, 2025
    1.0
    Slow
  • LK
    Lorina Kaufman
    Nov 17, 2025
    1.0
    This is the worst McDonald’s they have got my order wrong many times and one time they didn’t even put a patty on my burger I wished I could rate it with zero stars I hope this McDonald’s goes out of business

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 9192 Pearl Road, Strongsville, OH?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:30 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM except Sundays when it opens from 6:30 AM to 11:00 PM.