Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,294 reviews
5 stars
504
4 stars
283
3 stars
221
2 stars
95
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru and curbside pickup, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rude or unprofessional interactions.
Food Quality
Several customers noted inconsistent food quality, with complaints about cold items and poorly prepared meals, although some praised the freshness of their orders.
Cleanliness and Atmosphere
The location received positive remarks for cleanliness and a pleasant atmosphere, but some customers criticized uncomfortable seating and decor.
- SKsharon kilpatrick6 days ago3.0The prices are to high!! $19.98 for two burgers a shake and a small fry.
- LKLorina KaufmanNov 17, 20251.0This is the worst McDonald’s they have got my order wrong many times and one time they didn’t even put a patty on my burger I wished I could rate it with zero stars I hope this McDonald’s goes out of business
- ESElaine SaidNov 12, 20253.0I do not like the kiosks. That is what I hate about this McDonalds. Terrible idea just like self checkout
- MMMr MitchellNov 5, 20253.0Food is average McDonald's. Breakfast burrito had hard ends you have to rip off to eat just the middle... Room temperature. Got food curbside and it took over 10 minutes without a drive through line. Then zero napkins in the bag🙄 its McDonald's
- EEElizabethNov 1, 20252.0Just waited fo my food in drive thru for 10 min..not busy. Around 530pm Nobody In front of me. I drove away..the fries were COLD and so was the snack wrap I get better food in the cleveland location Never come back
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 9192 Pearl Road, Strongsville, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:30 AM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM except Sundays when it opens from 6:30 AM to 11:00 PM.
Can I order food for delivery or curbside pickup from this McDonald's?
Yes, this McDonald's supports delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order for McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android platforms.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What are some nearby conveniences or services close to McDonald's at 9192 Pearl Road?
Nearby you can find Blue Falls Car Wash for vehicle cleaning, Western Union for money transfer services, and Circle K as a convenience store.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes Arby's for fast food burgers, Another Broken Egg Cafe for breakfast and brunch, and O'Charley's Restaurant & Bar for American and southern cuisine.
Where can I find accommodations near McDonald's in Strongsville?
Nearby hotels include Kings Inn Cleveland and Days Inn-Strongsville, ideal for visitors needing lodging options.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this location offers WiFi, mobile ordering, mobile offers, and McDelivery services.
How can customers benefit from MyMcDonald’s Rewards at this location?
Customers can earn points for free food through MyMcDonald's Rewards program, details available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.