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McDonald's

3.6
(1292 reviews)

Business Details

14615 Pearl Rd, Strongsville, OH
44136, United States
(440) 572-1832
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14615 Pearl Rd, Strongsville, OH
44136, United States

Hours

Reviews

3.6
1,292 reviews
5 stars
501
4 stars
258
3 stars
215
2 stars
99
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude employees, and incorrect orders, leading to a negative perception of staff professionalism.

Food Quality

Many reviews indicated a decline in food quality, with complaints about cold food, missing items, and even food safety concerns.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the play area and bathrooms.

Customer Experience

Overall customer experiences varied widely, with some praising friendly staff and good service, while others expressed frustration over poor interactions and service issues.
  • DK
    Dmitrii Kuzmin
    1 day ago
    1.0
    The Big Arc, everyone. So fresh, they haven’t cooked it yet
  • DD
    DoKeR
    Feb 18, 2026
    2.0
    Ordered 2 Burgers, 2 nuggets and 2 happy meals. When I came home I realized that they didn’t put 2 nuggets inside (I mean, I paid for it). Irresponsible workers.
  • JD
    JIAN DONG
    Feb 15, 2026
    2.0
    The fries weren’t good — they looked like they’d been fried twice. My son went to the register to ask for a refill, but they said they don’t offer refills.
  • GM
    Greg Martin
    Feb 8, 2026
    1.0
    The service of district dolls is way too slow.I always have to pull up and wait
  • GU
    google user
    Feb 4, 2026
    1.0
    2/4/2026. At about 2:15 pm. I paid at first window then get to second window the big girl doesn't even talk at all that's fine whatever its normal at this location. So there is a suburban truck pulled up infront of me waiting for food I guess so there is not enough room for me to go around ( obviously if you know how long of a truck those are) so I just waited a minute for them to pull up a little more so I can get by, this rude little snotty employee with black hair tells me umm what you can't around everyone does just go while rolling her eyes. While the other employees are smiling about it. Rude employees trying to rush me when clearly I didn't have room to go around yet, why didn't they tell the other person to pull up more since they were holding up the line not me! Nasty employees I'm reporting this location always cold food anyway and never even speak unless they're trying to rush you away from the window

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Strongsville, OH?

McDonald's in Strongsville is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery services from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, 5:30 AM to 11:30 PM on Friday, and 6:00 AM to 11:30 PM on Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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