McDonald's

3.6
1280 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14615 Pearl Rd, Strongsville, OH
44136, United States

Hours

Reviews

3.6
1,280 reviews
5 stars
495
4 stars
258
3 stars
214
2 stars
97
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews indicated a decline in food quality, with complaints about cold or improperly prepared items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the play area.

Customer Experience

Mixed experiences with staff, where some were friendly and attentive, while others were described as rude and dismissive.

Play Area

The play area was appreciated by families, but issues with supervision and cleanliness were also mentioned.
  • AJ
    Ahmed Al Jumaili
    Jan 1, 2026
    1.0
    Why the faucet was NOT working, how hand could it be washed after the meal or the use of bathroom, with your outrageous prices can’t you fix the faucet, that is inconvenient
  • BB
    Benny Balogh
    Dec 26, 2025
    1.0
    I wouldn't eat inside if you plan on staying for any length of time. They got my order wrong... ....again. And, they have also decided they will not do refills on drinks anymore. Why? I think we all know the reason. If you love having C-minus experiences while being thirsty at the same time, then this is your place! I don't plan on ever coming back.
  • RK
    Roger Karnatz
    Dec 16, 2025
    2.0
    Their food has gotten worse over time. The more I read about what's in the food the less I want to go there.
  • SW
    Sharen Walberg
    Dec 6, 2025
    1.0
    Please tell me how is you can order the Grinch meals online from this location!!!???? When I went to pick it up they were just like regular meal in a bag,no grinch salt and NO socks!!.... Could you have let us know they were sold out beforehand! Not even sure if there is a price difference!?
  • SJ
    Savannah Jorgensen
    Dec 2, 2025
    1.0
    They always and I mean always forget to put food in the back and then when I get home and realize that they forgot they don’t ever and I am ever answer their phone or call back. I have also attached a photo of raw chicken I got from them and guess what when I tired to call about that 2 different time and left a message 2 different time I never got a call back. The employees are not the best workers either but what should you really except from them.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Strongsville, OH?

McDonald's in Strongsville is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery services from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, 5:30 AM to 11:30 PM on Friday, and 6:00 AM to 11:30 PM on Saturday.