Five Guys

4.5
646 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15171 Pearl Rd. in Strongsville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
15171 Pearl Rd., Strongsville, OH
44136, United States

Hours

Reviews

4.5
646 reviews
5 stars
457
4 stars
110
3 stars
41
2 stars
15
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh.

Service Experience

While many reviews highlighted friendly and accommodating staff, some customers reported poor service and unwelcoming attitudes during late hours.

Pricing Concerns

Numerous customers expressed that the prices are high, with some feeling that the cost does not match the value.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
  • JB
    Jason Bonus
    Dec 6, 2025
    5.0
    When I stray from my healthy diet, I love getting a burger and fries from Five Guys. I would have rated the service one star higher, but my last visit was a little awkward. I was super hungry and excited they were open until 10pm. I arrived at 9:30pm and got an immediate unwelcoming look of disappointment as soon as I walked in, even though two other people had just ordered right before me. Then I felt rushed to order, followed by multiple obvious sighs. I took maybe 3 seconds to decide what I wanted. I could understand that reaction if I walked in at 9:58, but they handed me my takeout order at 9:50, a full 10 minutes before closing. Just a weird vibe 😅 Did not stop me, though. Still, if you want to close at 9:30, then close at 9:30. Do not take it out on paying customers.
  • EA
    El Gabo Adventura
    Nov 11, 2025
    5.0
    Catherine is awesome 👌
  • TR
    THE ONLY IMPORTANT REVIEW
    Nov 5, 2025
    4.0
    Its ok, good burger, overpriced.
  • XX
    xxbobsetsfirexx
    Oct 19, 2025
    4.0
    Getting better from a delivery standpoint..prices suck
  • ED
    Ernest D'Wayne
    Oct 6, 2025
    1.0
    Something’s I just won’t understand as a 💪🏾 . So I’ll just leave 1 star

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.