Business Details
13128 Royalton Rd, Strongsville, OH
44136, United States
Certified by Dunkin' • Feb 01, 2026
(216) 640-7752
Certified by Dunkin' • Feb 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 01, 2026
About
Certified by Dunkin' • Feb 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Strongsville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 01, 2026
Hours
Certified by Dunkin' • Feb 01, 2026
Reviews
3.8
455 reviews
5 stars
218
4 stars
91
3 stars
41
2 stars
25
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Product Availability
Many customers expressed frustration over items being out of stock, especially donuts, and issues with incorrect orders.
Cleanliness and Hygiene
Concerns were raised about cleanliness, particularly regarding food handling practices and the state of the restroom.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, with reports of rudeness and lack of engagement with customers.
Mixed Experiences
While some customers praised friendly service and quick orders, many others had negative experiences, indicating inconsistency in service quality.
- LLLinda LopezJan 26, 20261.0My son and I stopped here after our dentist appointment in North Royalton. It was a cold frigid night. I got a coffee and asked if they had any donuts left. We just wanted two donuts. They said only “old fashioned” donuts? I could barely hear the guy. The donuts were literally two stale nothing on the donuts. No frosting or glaze and extremely stale donuts! At that point just say we don’t have any donuts available. No napkins nothing. I even gave a tip to be kind. I’ll never go back. Do better.
- MHMark HallJan 24, 20261.0I ordered a donut online later in the evening for my son as a reward. I stopped in and they were out of everything. When I stated I ordered and paid online the employee at the counter just shrugged and turned around. Another employee tried to help but I just ended up walking out. It's not the money or even the inconvenience, but the general principle. The app shouldn't allow purchases if the store is sold out and my experience is beyond "normal bad" customer service imo. This Dunkin is always a hot mess, but i have always chalked it up to ordering during a busy weekend morning. After this, I think its something more ingrained. Anyways, I'll be going to donut scene instead from now on and I would encourage anybody reading this to do the same.
- JDJ DJan 19, 20261.0OMG! 7:00 pm 8° I stopped in on my way home from work. Wanted to get a few doughnuts for the next day. The workers said they have nothing to sell. I said , could I buy anything? No was their reply. They were friendly and offered other possible locations. PLEASE DON'T MAKE THESE EMPLOYEES STAY ON DUTY in FREEZING TEMPERATURES to sell nothing! Just close.
- MDMatt DaughertyJan 12, 20262.0That woman needs to go to happy class she had a bad attitude like she hated her job i forgot her name to me starbucks is better
- JGJen GubanaDec 20, 20251.0I hate to complain but the wait is absolutely ridiculous here..🙄😔
Frequently Asked Questions About Dunkin'
What are the regular operating hours at Dunkin' in Strongsville, OH?
Dunkin' in Strongsville, OH operates daily from 5:00 AM to 9:00 PM, except on Sundays when it opens at 5:30 AM.
Does this Dunkin' location offer delivery and pickup services?
Yes, the Dunkin' in Strongsville offers both delivery and curbside pickup services.
How can I order ahead for a fast grab and go experience at Dunkin'?
You can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for speedy pickup or drive-thru service.
What special holiday drinks are currently available at Dunkin'?
This holiday season, Dunkin' is featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals are served at Dunkin' Strongsville?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Strongsville features a drive-thru for customer convenience.
Are there any nearby attractions or services around Dunkin' in Strongsville?
Nearby you can find locations such as Kennedy Motorsports for automotive parts, Dinos Bar and Grill for dining, and Metro Parks for outdoor activities, making it a great area to visit before or after your Dunkin' stop.
Can I visit a nearby park after grabbing coffee at Dunkin'?
Yes, Metro Parks is located near Dunkin' Strongsville, providing a nice spot to enjoy nature or relax after your coffee and breakfast.
Are there other coffee or donut shops near Dunkin' in Strongsville?
There is another Dunkin' nearby categorized as a donut shop and coffee shop, offering additional options for coffee and snacks in the area.
What nearby places offer pet services close to Dunkin'?
Near Dunkin' in Strongsville, you can find Sublime Pet Spa for pet grooming and Woof Wise Dog Training for pet training services.
Brand Certified Facts from Dunkin'
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Certified February 01, 2026Yext Knowledge Graph
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