Dunkin'

3.8
451 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Strongsville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13128 Royalton Rd, Strongsville, OH
44136, United States

Hours

Reviews

3.8
451 reviews
5 stars
218
4 stars
91
3 stars
41
2 stars
24
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several customers noted unsanitary conditions, particularly regarding food handling and restroom cleanliness.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers experiencing unhelpful or dismissive behavior.

Food Quality

While some customers enjoyed the food, there were numerous complaints about burnt items and inconsistent quality.
  • JG
    Jen Gubana
    Dec 20, 2025
    1.0
    I hate to complain but the wait is absolutely ridiculous here..🙄😔
  • BW
    Betty W
    Dec 14, 2025
    5.0
    Had an excellent experience. The staff were so friendly. They were also quick with my order.
  • SA
    Shehadeh Abdelkarim
    Dec 8, 2025
    5.0
    Love the breakfast sandwich and refreshers
  • KM
    Kristin Marie
    Dec 7, 2025
    1.0
    Consistently incorrect orders. Wasted my reward points for the last time over a drink made completely wrong. Sorry, I expect ice when I order an iced drink.
  • KC
    Kc Clair
    Sep 20, 2025
    1.0
    Do not even bother coming to this location. You will wait in the drive through for 20+ minutes with only 2 cars. They are also very rude for no reason and everyone who works here acts like they want to work here, worst service ever.

Frequently Asked Questions About Dunkin'

What are the regular operating hours at Dunkin' in Strongsville, OH?

Dunkin' in Strongsville, OH operates daily from 5:00 AM to 9:00 PM, except on Sundays when it opens at 5:30 AM.

Does this Dunkin' location offer delivery and pickup services?

Yes, the Dunkin' in Strongsville offers both delivery and curbside pickup services.