Dunkin'

Reviews

• LL

  Linda Lopez

  Jan 26, 2026
  1.0
  My son and I stopped here after our dentist appointment in North Royalton. It was a cold frigid night. I got a coffee and asked if they had any donuts left. We just wanted two donuts. They said only “old fashioned” donuts? I could barely hear the guy. The donuts were literally two stale nothing on the donuts. No frosting or glaze and extremely stale donuts! At that point just say we don’t have any donuts available. No napkins nothing. I even gave a tip to be kind. I’ll never go back. Do better.
• MH

  Mark Hall

  Jan 24, 2026
  1.0
  I ordered a donut online later in the evening for my son as a reward. I stopped in and they were out of everything. When I stated I ordered and paid online the employee at the counter just shrugged and turned around. Another employee tried to help but I just ended up walking out. It's not the money or even the inconvenience, but the general principle. The app shouldn't allow purchases if the store is sold out and my experience is beyond "normal bad" customer service imo. This Dunkin is always a hot mess, but i have always chalked it up to ordering during a busy weekend morning. After this, I think its something more ingrained. Anyways, I'll be going to donut scene instead from now on and I would encourage anybody reading this to do the same.
• JD

  J D

  Jan 19, 2026
  1.0
  OMG! 7:00 pm 8° I stopped in on my way home from work. Wanted to get a few doughnuts for the next day. The workers said they have nothing to sell. I said , could I buy anything? No was their reply. They were friendly and offered other possible locations. PLEASE DON'T MAKE THESE EMPLOYEES STAY ON DUTY in FREEZING TEMPERATURES to sell nothing! Just close.
• MD

  Matt Daugherty

  Jan 12, 2026
  2.0
  That woman needs to go to happy class she had a bad attitude like she hated her job i forgot her name to me starbucks is better
• JG

  Jen Gubana

  Dec 20, 2025
  1.0
  I hate to complain but the wait is absolutely ridiculous here..🙄😔