Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Strongsville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
465 reviews
5 stars
250
4 stars
92
3 stars
35
2 stars
22
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty tables and floors.
Staffing Issues
Customers expressed concerns about understaffing, particularly during peak hours, resulting in slow service.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.
- SSShJan 5, 20261.0After a doordasher messaged me this location had no large cups and i kept getting assigned new dashers i called the store. Getting a giggling child on the phone who went between having no large cups to being completely out of any iced coffee products to sell me, as she laughed with her male coworker. I had to cancel my order and with assistance through doordash order through another location. I used to purchase 4 large icced coffees every other day through that store. Im glad to know how unqualified they really are to be toching food and drinks, and give my business to a store more qualified. Beware buyers its kindergarten there. Don't trust this location for quality or safe products.
- NRNora RockJan 5, 20261.0Very unsatisfied. Prior to arriving, I used the app to transfer my points for a free drink any size. I wanted to get a large coffee, hash browns, and a sourdough breakfast sandwich. I couldn't get any of those. They were out of large cups, hash browns, and sourdough. I already used my points for the free drink so I had to still get a drink, just medium so I was losing out on the deal and 950 points I saved up. I got my sandwich on a croissant but it looked like someone smashed it. In addition, they put way too much of the jam on it so it was a flat soggy mess. It was inedible and sadly I had to throw it away😭. I don't usually go to dunkin but this was a good reminder to not return. I will say that the staff was very nice and greeted me with a smile. But also when they were telling me that everything was out, they did not seem concerned. Almost like it was a regular thing.
- CCCobweb CarolDec 28, 20254.0I just went through the drive-thru for coffee between point a and point B
- MJMarie JacobsDec 6, 20251.0Please for the love of Jesus get more workers for the evenings or start paying your employees appropriately!!!! I come in pretty regularly since I'm next door. I dread ordering anytime after 12pm because the wait time for anything is 3x longer. Even if it's just a drink through the drive thru or mobile order. Half the time the 1-2 workers don't know what's going on, and it's a mess!
- GDGlen DDec 4, 20251.0Horrible people they are crooks and don't care about customers. I ordered and paid for 2 dozen donuts but when i went to pick them up they seemed confused and told me they might have a dozen donuts. It's a donut place and they don't have donuts to sell???? So they gave me 12 leftover donuts and told me if i wanted a refund for the dozen i didn't get I had to call a number. They might be able to help?????? I called and sat on hold for half hour and gave up. Never again.
Frequently Asked Questions About Dunkin'
What are the hours of operation for Dunkin' in Strongsville, OH?
Dunkin' Strongsville is open Monday through Friday from 5:00 AM to 9:00 PM, and on Saturdays and Sundays from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special drinks are featured in the Dunkin' holiday menu?
The holiday menu includes the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Where is Dunkin' located in Strongsville?
Dunkin' is located at 14009 Pearl Rd, Cuyahoga, Strongsville, OH 44136, next to Malley's Chocolates.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play to enjoy a quick grab-and-go experience.
What types of food and drinks does Dunkin' serve?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers meals for breakfast, lunch, brunch, and dinner.
Does Dunkin' in Strongsville have a drive-thru and dine-in options?
Yes, this Dunkin' location features a drive-thru and welcomes dine-in customers with seating available.
Are there family-friendly amenities at Dunkin'?
Yes, Dunkin' welcomes families and children and provides vegetarian options on the menu.
What nearby places can I visit before or after stopping at Dunkin' on Pearl Rd?
Nearby you can visit Malley's Chocolates for sweets, Strongsville Co Op Preschool if you're with children, or grab groceries at ALDI USA. For entertainment, The Wobbly Cat bar and Pizza Hut restaurant are also close by.
How can nearby places like Malley's Chocolates complement a visit to Dunkin'?
After enjoying coffee and breakfast at Dunkin', you can conveniently stop next door at Malley's Chocolates to pick up gourmet chocolates for a sweet treat or gift.