Dunkin'

Reviews

• TW

  Tina Whitesell

  Feb 25, 2026
  1.0
  whoever is working there right now does not know how to handle orders. I dropped my two daughters off to get four copies at 7 o’clock. They didn’t come out till 7:30 AM and I watched at least 10 other people come out with coffees that walked in after that. Terrible service.
• JR

  Jeremy Rowerstein

  Feb 21, 2026
  1.0
  Photo speaks for itself
• DH

  Dawn Hicks

  Feb 4, 2026
  1.0
  Its the Strongsville dd next to Mallys chocolate. I ordered a large Almond Matcha with no ice. They gave me the protein drink with room for a cup of ice since I didn't want ice. I say They because the crew said it was that much room because I didn't want ice. Some big tall girl popped up and I got you and took the cup back. She returned the cup back to with the empty space for the ice filled with water. I realized it wasn't sweet at all but I had to go to work. Her coworker just laughed as the girl handed me the drink. This happened at the drive thru. Now I have to go in and watch them make my order. Note: I'm just assuming that it was water added because it wasn't sweet at at and tasted water down. I'm just saying when I order this drink at the other dd, there's np. They offer whipped cream
• CC

  Carole Curtin

  Jan 27, 2026
  5.0
  I stopped at Dunkin on a very cold day because I needed something warm. Kailee took care of me, and was so pleasant! Between the delicious hot latte, and Kailee's beautiful smile, I definitely received the warmth I needed! So thankful for pleasant service!
• NR

  Nora Rock

  Jan 5, 2026
  1.0
  Very unsatisfied. Prior to arriving, I used the app to transfer my points for a free drink any size. I wanted to get a large coffee, hash browns, and a sourdough breakfast sandwich. I couldn't get any of those. They were out of large cups, hash browns, and sourdough. I already used my points for the free drink so I had to still get a drink, just medium so I was losing out on the deal and 950 points I saved up. I got my sandwich on a croissant but it looked like someone smashed it. In addition, they put way too much of the jam on it so it was a flat soggy mess. It was inedible and sadly I had to throw it away😭. I don't usually go to dunkin but this was a good reminder to not return. I will say that the staff was very nice and greeted me with a smile. But also when they were telling me that everything was out, they did not seem concerned. Almost like it was a regular thing.

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