Chipotle Mexican Grill

3.6
165 reviews
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About

Mexican Restaurant
Chipotle SouthPark - R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
17090 Royalton Rd, Strongsville, OH
44136, United States

Hours

Reviews

3.6
165 reviews
5 stars
82
4 stars
19
3 stars
14
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising freshness and taste while others noted undercooked or bland items.

Service Experience

Mixed reviews on service; some customers highlighted friendly staff and quick service, while others experienced rudeness and poor order accuracy.

Cleanliness

Many reviews praised the cleanliness of the restaurant, noting it as one of the cleanest Chipotle locations.

Order Accuracy

Frequent complaints about incorrect orders and missing ingredients, particularly with online orders.

Portion Sizes

Customers expressed dissatisfaction with portion sizes, often feeling they received less than expected.
  • MM
    Makayla Molton
    6 days ago
    1.0
    I don’t know what was going on in that kitchen today, but it clearly wasn’t effort. My quesadilla was so small it looked like a sample, wrapped like a sad little burrito, and not even cut like y’all weren’t even trying. My bowl? A straight-up mess, missing ingredients, thrown together like someone was racing the clock. If this is the “quality” they think is acceptable, I’d hate to see what they consider bad. Do better, because this was embarrassing.
  • JE
    Joe Evans
    Oct 10, 2025
    5.0
    The new sauce was great!
  • AK
    Alexandre Ksanov
    Sep 18, 2025
    4.0
    Très bruyant malgré qu'aucun client ne soit présent. C'était bon mais pas dingue. Parcontre le personnel était vraiment gentil malgré que l'on ne parle pas très bien anglais.
  • AP
    Ashley Polomsky
    Sep 7, 2025
    5.0
    Stopped after a Browns game. The line was really long. I was worried they were going to be out of what I wanted. Line moved rather quickly. They were replenishing everything before it even ran out. Everything was fresh. It was really good.
  • RG
    Ron Graves
    Sep 2, 2025
    5.0
    I love Chipotle. Steak n Chicken bowl everytime I go there.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at SouthPark - R in Strongsville?

Chipotle Mexican Grill at 17090 Royalton Rd, Strongsville, OH is open daily from 10:45 AM to 11:00 PM.

What type of food does Chipotle Mexican Grill serve?

Chipotle serves a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients with no artificial colors, flavors, or preservatives.