Chipotle Mexican Grill

3.5
175 reviews
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About

Mexican Restaurant
Chipotle SouthPark - R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
17090 Royalton Rd, Strongsville, OH
44136, United States

Hours

Reviews

3.5
175 reviews
5 stars
85
4 stars
22
3 stars
14
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash and unclean tables, while others praised the cleanliness of the location.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals and found them fresh, while others reported issues with undercooked or poorly prepared food.

Service

Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude service and order inaccuracies.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing ingredients, and inconsistent portion sizes.
  • MA
    Meredith Addington
    Dec 29, 2025
    4.0
    It was towards the end of the night but the tables were dirty and the trash was over flowing. The staff was great though and cleaned up no problem.
  • JJ
    jon J
    Dec 29, 2025
    1.0
    There was a rock in my daughter's food a literal rock a very small one but she almost chipped her tooth I would not go here!!
  • DS
    David Scheurer
    Dec 13, 2025
    1.0
    The food was just okay nothing fantastic This place was so filthy inside that I was afraid to sit down and eat. I had to clean a table off myself. Had I not been so hungry I would have went to my car and ate. This place was not busy at all, everyone was standing around talking and texting. As soon as a couple of cheerleaders came in the boys behind the counter couldn't wait to take their order. Five people standing around and you would think that somebody could have dumped the overflowing trash and cleaned the tables and floors. I would rate this place an A plus disgusting mess. The health department would have a good time in there. Avoid this mess and go somewhere else.
  • RC
    Rozalind Cassidy
    Dec 10, 2025
    1.0
    No cilantro or salt or lime in my rice and beans werent cooked all the way. Care about the food you serve!!! Got at 12/10. Do better!
  • BK
    Brothas Keeper
    Dec 9, 2025
    1.0
    Never like chipotle always an issue no matter the location. Server sucked wasnt engaged at all. Store wasnt clean. And food gave me the bg's smh yeaaaaaa more expensive for lackluster service and food

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at SouthPark - R in Strongsville?

Chipotle Mexican Grill at 17090 Royalton Rd, Strongsville, OH is open daily from 10:45 AM to 11:00 PM.

What type of food does Chipotle Mexican Grill serve?

Chipotle serves a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients with no artificial colors, flavors, or preservatives.