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Arby's

4.3
(260 reviews)
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Business Details

9175 Pearl Road, Strongsville, OH
44136, United States
(440) 578-7440
http://www.arbys.com/locations/us/oh/strongsville/9175-pearl-road/store-8174
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9175 Pearl Road, Strongsville, OH
44136, United States

Hours

Reviews

4.3
260 reviews
5 stars
164
4 stars
50
3 stars
20
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and accommodating staff, with specific mentions of employees going above and beyond.

Food Consistency

While many reviews highlighted fresh and hot food, there were several complaints about cold items and incorrect orders.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Customer Experience

Mixed feedback on customer service experiences, with some customers reporting rude interactions while others had excellent service.
  • AH
    Alafia Hairston
    Nov 23, 2025
    5.0
    I went through the drive through and the service was well.
  • GG
    Grip Gambler
    Oct 28, 2025
    5.0
    Your experience may vary. Drove past tons of times, but first time dining in. Really cozy interior. Kinda retro cafe style. Food was good and the staff member who helped us went above and beyond :)
  • CK
    Cass K
    Sep 23, 2025
    1.0
    Gave us motz sticks that were old so we asked for new ones. I decided to check the rest of the bag and the cashier ended up just giving me a regular roast beef so I told him I ordered the one with cheese and he hit me with hella attitude. Waited 7 minutes for another round of cold motz sticks and a sandwich I didn’t order🙄
  • JP
    Jess old phone
    May 4, 2022
    4.0
    The gentleman in the Drive-Thru window was absolutely amazing definitely would go back simply for the fact that it was a very enjoyable experience. Not to mention Arby's is my all-time favorite.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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