Wendy's

3.2
892 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9717 State Route 14, Streetsboro, OH
44241, United States

Hours

Reviews

3.2
892 reviews
5 stars
302
4 stars
168
3 stars
108
2 stars
71
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with many customers experiencing rude staff, long wait times, and incorrect orders.

Food Freshness

Many customers reported receiving cold or stale food, with complaints about the quality of ingredients and preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and sticky surfaces, contributing to a negative dining experience.

Staff Attitude

Customers frequently noted unprofessional behavior from staff, including lack of urgency and negative attitudes towards customers.

Operational Issues

Multiple reviews pointed out operational inefficiencies, such as being out of stock on popular items and issues with the ordering process.
  • A7
    atown 7714
    Nov 16, 2025
    1.0
    Okay, so self kiosks was not working neither of them right so I go to the front. Then there is a sign that says basically says short staffed use self Kiosks. I'm standing there for like 5mins no service, no acknowledgement, lock the lobby already then. There are so many other options in that area dont waste your time!!
  • MM
    Mic-Nog
    Oct 19, 2025
    3.0
    Needs better service. Difficult getting in and out the parking lot of the Wendy's.
  • KH
    Kyle H
    Oct 9, 2025
    1.0
    Food was not fresh at all. The buns were just straight up stale. Honestly very sad to spend almost 15 bucks on a meal and get the low of quality. I'll be voting with my wallet and will never coming here again.
  • CD
    Cookie D
    Oct 1, 2025
    1.0
    Wendy’s is not what it use to be, got a chilli cheese bake potato and asked for extra chilli, I’m sure they put water in it to make up for the extra chilli, It’s was disgusting!!
  • HL
    Heather L
    Sep 7, 2025
    5.0
    My mom and I went there late at night. The customer service was great! Got our orders right, we're very friendly, place was super clean. Food was great! Definitely would come here again!

Frequently Asked Questions About Wendy's

Is Streetsboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.