Sonic Drive-In

3.5
1959 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Streetsboro, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9780 State Route 14 for the ultimate SONIC experience!

Location

Sonic Drive-In
9780 State Route 14, Streetsboro, OH
44241, United States

Hours

Reviews

3.5
1,959 reviews
5 stars
736
4 stars
438
3 stars
247
2 stars
186
1 star
352

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was overcooked, cold, or not fresh, leading to a generally negative perception of food quality.

Service Speed

Numerous reviews highlighted extremely slow service, with long wait times at both the drive-thru and for mobile orders.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or items that were not prepared as requested.

Staff Attitude

Feedback indicated that staff were often unresponsive or rude, contributing to a poor customer service experience.

Location Condition

The physical condition of the location was noted as run-down, with cleanliness issues affecting customer perceptions.
  • MB
    Melinda Bonetti
    4 days ago
    2.0
    Waited 40 mins to even place an order , then another 10 for the food. Only 2 other cars there !
  • DG
    Dannie G
    6 days ago
    1.0
    I pulled up, waited for 5 minutes, then they turned off all the lights and said they weren't taking orders right now. If they'd said that before I waited I wouldn't have been so irritated but letting me sit there while they talked to their friends in one of the bays is what angered me.
  • MB
    Miranda Brown
    Dec 28, 2025
    1.0
    We didn’t even get food. We simply came tonight because it said they closed at 12AM it’s 10PM. A manger I’m assuming came out screaming at all the cars. Just screaming ignorant comments at all of the cars. Like we’re supposed to know they’re closed.
  • RS
    Robin Simpkins
    Dec 6, 2025
    2.0
    Food wasn't very good
  • IK
    Ian K
    Nov 16, 2025
    1.0
    Food comes out on time, but that’s about the only good thing I can say about this location. Over the last probably year or so. This most recent visit, every single food item was burnt. My smash burger was awful and the tots were so over cooked they literally exploded when you pressed on them. And they’re always out of CO2, whoever is running this store needs retrained or fired. You can tell service lately has been awful because of all the recent negative reviews. I really hope corporate is noticing the negative trend of reviews. I drive 45 minutes out of my way to come here because this is the closest one. I will probably not return. :(