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Sonic Drive-In

3.5
(1971 reviews)

Business Details

9780 State Route 14, Streetsboro, OH
44241, United States
(234) 233-8060

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Streetsboro, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9780 State Route 14 for the ultimate SONIC experience!

Location

Sonic Drive-In
9780 State Route 14, Streetsboro, OH
44241, United States

Hours

Reviews

3.5
1,971 reviews
5 stars
737
4 stars
440
3 stars
249
2 stars
186
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for both ordering and receiving food, often exceeding 20-30 minutes.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders, leading to significant dissatisfaction.

Staff Attitude

Several customers noted rude or inattentive staff, with complaints about lack of acknowledgment and poor customer service.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, indicating a lack of attention to detail.

Location Condition

The physical condition of the restaurant was criticized, with mentions of cleanliness and maintenance issues.
  • JH
    Joel Hansen
    3 days ago
    1.0
    Waited 35 mins for 3 drinks I ordered in the app. The first 5 to 10 mins were in the mobile pick up spot and no one came out to tell us to go to drive thru. After seeing other cars pull into the parking menu and pull into the drive thru after hitting the button I went to the drive thru. It took another 25 mins to get through. The order for the car in front of me was on the board when I pulled up... 1 route44 cherry limeade. 35 mins they made 4 drinks. I would not use the app here so you aren't stuck waiting because you've already paid. The drinks seemed fine when we did get them. Also beware they only have 5 of the pull in order menus but don't seem to use them and appear to tell people to go to drive through. I saw at least 6 cars just pull off without ordering.
  • CS
    CJ Siembida
    Feb 16, 2026
    1.0
    Well, sonic, where do I begin. Sonic food, a typically peak experience, ended in tragedy. My poor little acquaintance, he who shall not be named, has a curfew as per his father’s request. We figured, oh, Sonic is quick we could probably even eat it there. And… what’s this? An empty sonic? Unheard of! Alas, 25 minutes later, and after a failed transaction in which the “card” button would not even let us tap it, my companions and I were waiting, as a Chevy pickup proceeded to get his/her/their food near instantaneously. After the food arrived, and after the dust settled, we stood there in the frigid weather, sharing the same coat as we were taking shifts, mingling about as adolescents do, and we finally get our food. Later than planned by a large sum of time, we head off, and, well, let’s see how my companion’s padre takes it. I’ll keep ya posted. CJ, out!
  • NK
    Nicholas Kermes
    Feb 16, 2026
    1.0
    If long wait times and an ignore the customer service sounds appealing, go to this location. They've perfected it.
  • RS
    Rico Summerlin
    Feb 15, 2026
    2.0
    So I originally wasn’t going to do a review because I get it. Fast food is fast food. But this irked me, I go and I order via the app and drive back home it takes about 20 or so minutes to get home. Only to find out I got the wrong burger and missing an additional burger and my side of fries. I call and talk to the manager Abbigail? Boom she said they can replace it. So I get in the car drive back to get my food not only I took the turnpike but it also cost me more money. So I pick it up and get back home one burger almost legit inedible. It looked like they forgot to pick it up off the grill and the other damn near the same. On top of that my fries were also not fresh and they forgot my sauce for it. Wish someone would replace my order nice and fresh next time. Like it would be different if I didn’t spend $20+ and on top of that have to spend an hour round trip and money on the turnpike to get my food.
  • MW
    Marie Williams
    Feb 15, 2026
    1.0
    Cam from outta town we got our food went back to motel right across from here get out the truck both mine and my husbands cups busted every where just from picking them up food was very nasty and very cold I called the manager was nasty when I was trying to explain. Everything never will ever go back here on tip when they brought us order they only brought the one drank out my husband had go ask for it there services sucks wouldn't recommend this place here to nobody

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