McDonald's

3.0
2014 reviews
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Business Details

9439 State Route 14, Streetsboro, OH
44241, United States
(330) 626-3773
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9439 State Route 14, Streetsboro, OH
44241, United States

Hours

Reviews

3.0
2,014 reviews
5 stars
553
4 stars
345
3 stars
332
2 stars
215
1 star
569

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.

Food Quality

There were numerous complaints about cold, poorly prepared food, including incorrect orders and inedible items.

Staff Attitude

Several reviews highlighted rude or unhelpful staff, with some customers feeling ignored or treated poorly.

Cleanliness

While some noted cleanliness in specific areas, many reviews mentioned dirty dining areas and unsanitary conditions.

Mixed Experiences

Despite the negative feedback, a few customers praised the food quality and friendly service at times.
  • BS
    bort sampson
    1 day ago
    1.0
    Absolute abomination of a fast food restaurant. Both burgers made wrong WITH NO CHANGES MADE. My son’s happy meal was supposed to come with nuggets but he got a random burger with lettuce and mayo?? He’s 3 he’s not going to eat that. Not to mention they forgot his drink as well. My wife’s nuggets were just left out of the equation I guess, paid for them to be left out of the bag. All 4 portions of fries were cold and soggy. Genuinely the worst McDonald’s experience I’ve had in a very very long time.
  • TW
    Trachele Walker
    2 days ago
    1.0
    I always order here for my children since that’s what they like but when I order online I’m constantly missing something or when I go to the drive thru the employees are nice but they are always slow and backed up like crazy. Sometimes food be cold or thrown together
  • RM
    Ravi Megha
    4 days ago
    2.0
    Why you charge for sauce if you not even gonna put it in the bag…. Getting tired of this
  • JL
    Jeff Lacy
    Dec 28, 2025
    3.0
    I think this store might be understaffed or they were just slammed when we went here. The staff were really nice, though. The fries were truly terrible and the McDoubles were weird but fine. The ranch snack wrap was good, they did a great job saucing it up. The iced coffee was great. The McNuggets were absolutely perfect and the best I’ve ever had from any McDonald’s. I’m rating a 3 only because the fries were inedible.
  • JT
    Jordan Thomas
    Dec 8, 2025
    1.0
    -Ordered in the app ahead of time -Still waited 35 minutes for the food -Got an attitude from the staff (including the manager) because I wasn’t happy with my experience
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM.