McDonald's

3.0
2004 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9439 State Route 14, Streetsboro, OH
44241, United States

Hours

Reviews

3.0
2,004 reviews
5 stars
550
4 stars
343
3 stars
331
2 stars
213
1 star
567

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor customer service experiences.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and overall subpar food.

Cleanliness

Several reviews noted cleanliness issues within the dining area and concerns about food handling.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with some customers experiencing rude interactions.
  • EH
    Eric Hart
    1 day ago
    1.0
    Almost 40 mins waiting curbside and the order placed at home. Unacceptable for fast food. Person bringing food out has no personality and was basically unpleasant. I’ll drive to Twinsburg where the staff smile and act more professional. Bad hiring practices are showing.
  • TH
    Tiffany Howell
    Nov 9, 2025
    1.0
    It's 6:30pm on a sunday took 15 min to get to windows. Girl was all over the place. Didn't give us our drinks (had to ask) then had to ask for straws and napkins and she gave us a ridiculous amount. She seemed to be busy seeking attention from a male worker.
  • AG
    Anthony Gonzalez
    Oct 20, 2025
    1.0
    Just went through the drive-through at 9:15 at night and they said they were closed after the hours clearly say open til 11 PM and I was even able to order on the app but supposedly they are closed… absolutely ridiculous
  • CJ
    CB Johnson
    Oct 13, 2025
    1.0
    I thought I've seen bad before, this place is a waste of time! I ordered a BigMac & there was ABSOLUTELY nothing on the top 2 pieces of bread; no sauce, no meat, no lettuce. It was just 2 pieces of bread put together. But these people want to be paid more than 20 dollars and hour? Yup, go up on the prices & cut the quantity!
  • AL
    Amanda Lunder
    Oct 9, 2025
    1.0
    Dead for a reason. Playplace closed. Bunch of staff there and none could be bothered to come to counter. Sad McDonalds has moved to just people in the back.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM.