Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and poor customer service experiences.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and overall subpar food.
Cleanliness
Several reviews noted cleanliness issues within the dining area and concerns about food handling.
Staff Attitude
Feedback indicated a lack of friendliness and professionalism among staff, with some customers experiencing rude interactions.
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Eric Hart
1 day ago
1.0
Almost 40 mins waiting curbside and the order placed at home. Unacceptable for fast food. Person bringing food out has no personality and was basically unpleasant. I’ll drive to Twinsburg where the staff smile and act more professional. Bad hiring practices are showing.
TH
Tiffany Howell
Nov 9, 2025
1.0
It's 6:30pm on a sunday took 15 min to get to windows. Girl was all over the place. Didn't give us our drinks (had to ask) then had to ask for straws and napkins and she gave us a ridiculous amount. She seemed to be busy seeking attention from a male worker.
AG
Anthony Gonzalez
Oct 20, 2025
1.0
Just went through the drive-through at 9:15 at night and they said they were closed after the hours clearly say open til 11 PM and I was even able to order on the app but supposedly they are closed… absolutely ridiculous
CJ
CB Johnson
Oct 13, 2025
1.0
I thought I've seen bad before, this place is a waste of time! I ordered a BigMac & there was ABSOLUTELY nothing on the top 2 pieces of bread; no sauce, no meat, no lettuce. It was just 2 pieces of bread put together. But these people want to be paid more than 20 dollars and hour? Yup, go up on the prices & cut the quantity!
AL
Amanda Lunder
Oct 9, 2025
1.0
Dead for a reason. Playplace closed. Bunch of staff there and none could be bothered to come to counter. Sad McDonalds has moved to just people in the back.