Customer experiences with service quality are mixed; while some praise the friendly and fast service, others report poor customer service and rude staff.
Food Quality
Many customers enjoy the sandwiches, noting freshness and taste, but some express dissatisfaction with portion sizes and incorrect orders.
Operational Issues
Frequent complaints about inconsistent hours and the location being closed during posted hours have frustrated customers.
Management Changes
Recent management changes have led to improvements in service and cleanliness, with some customers expressing renewed loyalty.
PH
Pewey Herman
Dec 6, 2025
1.0
Just walked in at 8:44 p.m and she told me they were closed already. She needs fired, this is the 4th place I've stopped in last 2 hours with people who are refusing to work. Don't come here and do business. She even thought it was funny.
DK
Dianne Kohl
Nov 23, 2025
2.0
One piece of meat when you pay almost $10 for a sandwich is ridiculous!! The employees were nice and helpful. I was there Sunday night about 7:30pm
JH
Joe Humphrey
Nov 20, 2025
5.0
These guys absolutely blow it out of the water every single time! I went in a couple weeks ago and made a comment about the cookies and how my wife loved the pumpkin cheesecake ones. Last night, we ordered delivery, they recognized the address and name, WENT TOO ANOTHER STORE ENTIRELY that had the pumpkin cheesecake cookies and brought my wife a couple! Simply because "they heard she liked them".
Whatever you guys get paid, IT IS SIMPLY NOT ENOUGH!!! Keep it up guys!! We've been fans since we moved here, but now we're life-long customers!
S1
Sam 102
Oct 31, 2025
1.0
4 ppl making a sandwich’s and still slower then any other jimmy jones I been too and my sandwich had 1 slice of turkey @jimmy John’s
Pls research the ppl you franchise too will never come back to this location again
ZM
Zayn Malik
Oct 16, 2025
5.0
I stopped by Jimmy John’s recently and was blown away by how much it’s improved under the new management! The place feels fresh, organized, and the service is freaky fast just like the slogan says. The sandwiches were delicious and perfectly made.
The new team is doing an amazing job — everyone was friendly and welcoming, especially Pinky and Sam, who went above and beyond to make sure everything was perfect. You can really tell they care about the customers and the quality.
So glad to see this Jimmy John’s turning around — definitely my new go-to spot for a quick and tasty meal! 👏🥪