Wendy's

3.3
601 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5025 Darrow Road, Stow, OH
44224, United States

Hours

Reviews

3.3
601 reviews
5 stars
187
4 stars
126
3 stars
96
2 stars
49
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Freshness

Many reviews highlighted issues with cold, stale, or improperly prepared food, including complaints about old fries and reheated items.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions reported in both the dining area and kitchen.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.

Drive-Thru Experience

Customers experienced long wait times and slow service in the drive-thru, often with no communication from staff.
  • SS
    S
    Oct 16, 2025
    1.0
    The drive thru worker that looks like a very angry KSI has gotta be the worst worker ive ever witnessed. Very angry like i did something to him and never gets the order right. Every time. I feel bad for his co workers.
  • KS
    Katherine Harris Szerdy
    Oct 1, 2025
    1.0
    We stopped going to this Wendy’s during Covid as they never had baked potatoes or chili and the employees were rude, self-entitled,, poorly trained, and the store was filthy. Today we thought we’d give them a second chance! What a WASTE of our time! The person taking orders at the counter was horrible, unfriendly, and filthy! They still didn’t have baked potatoes at dinner time! The store is still dirty! Never again! When I review a restaurant, I rarely rate it less than a 4. I am being generous by gifting them 1 star!
  • DM
    David Messenger
    Sep 14, 2025
    1.0
    Cold food stale buns
  • SG
    Sawyer gault
    Sep 10, 2025
    1.0
    The employees including the manager, Nate, stood outside the building smoking weed and causing the store to reek of marijuana. I also watched nearly every employee stand outside doing absolutely nothing but being loud and belligerent while a customer sat waiting in the drive thru. I've seen an employee just dump dirty mop water in the floor and call it clean. This is the most ill managed, filthy, and straight deplorable fast food chain I've ever been in. If you value your health then you would go to any other restaurant around.
  • AM
    Ask me Ask me
    Aug 18, 2025
    5.0
    Team was awesome food was below standard but it was an off time

Frequently Asked Questions About Wendy's

Is Stow Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.