Brand Certified
Wendy's
3.3(603 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5025 Darrow Road, Stow, OH
44224, United States
Certified by Wendy's • Mar 01, 2026
(330) 655-2711
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/oh/stow/5025-darrow-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.3
603 reviews
5 stars
189
4 stars
126
3 stars
96
2 stars
50
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.
Food Quality
Many reviews highlighted issues with food being cold, stale, or improperly prepared, with some customers experiencing food poisoning.
Cleanliness
The restaurant was frequently described as dirty and poorly maintained, with complaints about the state of the dining area and restrooms.
Order Accuracy
A significant number of customers noted that their orders were consistently incorrect or incomplete, leading to frustration.
Drive-Thru Experience
Customers reported long wait times and disorganized service in the drive-thru, often exacerbated by staff inefficiency.
- JMJoey Metz3 days ago2.0Went through this for the first time today as an avid Wendy's enjoyer and got the "Is that all?" treatment after every single thing I said, and with an attitude to boot. Someone mumbled a price to me which I couldn't even hear and when I got my food, surprise! They entered it wrong and failed an order that no other Wendy's has given me an issue with. Fries were cold, burger was mid.
- OOOliviaFeb 24, 20265.0Me and my sisters love going to Wendy’s. We love the food, and the service was amazing.
- JFJoshua FowlerFeb 22, 20261.0The store was empty, order was not where it should have been and the reason for the rating is the 2 crumbs of bacon they put on a bun that could not be more saturated with grease and falling apart. $13.50 for a sandwich like this is ridiculous. Yes I know it's fast food, yes I've had this sandwich at other locations in night and day difference. It's very unfortunate that I cannot post a photo of this mess.
- MMMatt MulhallNov 19, 20251.03 times ive been here recently and either something was missing or order wasn't even mine. Had to delete my review from 2 years ago to make another one, this has got to be the worst wendys in ohio. All the people that work here should lose their job
- SSSOct 16, 20251.0The drive thru worker that looks like a very angry KSI has gotta be the worst worker ive ever witnessed. Very angry like i did something to him and never gets the order right. Every time. I feel bad for his co workers.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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