Wendy's

3.6
514 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4305 Kent Road, Stow, OH
44224, United States

Hours

Reviews

3.6
514 reviews
5 stars
186
4 stars
134
3 stars
69
2 stars
38
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Service Issues

Frequent complaints about poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.

Cleanliness

Some customers noted that the dining area was clean, but others mentioned unsanitary conditions.

Staff Attitude

Staff attitude varied widely; some employees were praised for being friendly, while others were described as rude or unprofessional.
  • GP
    Gorden Pflager
    Nov 12, 2025
    4.0
    I like Wendy's a lot. The service is always good. And the people are always friend
  • JB
    jason braybon
    Oct 12, 2025
    5.0
    They have really good food the workers are nice
  • GS
    Germaine Small
    Oct 6, 2025
    3.0
    Every time I order a salad at the drive thru I ask for 2 dressings and every time I get home I find they’ve only put 1 in the bag. Since I don’t pick up food there often I always forget to check the bag, but it is sad that the only thing that is consistent about my Wendy’s experience is that.
  • SB
    Steve B
    Sep 24, 2025
    2.0
    Stopped here for lunch / dine in on 9/24/25. The good: food wasn't bad and the dining room was clean. The bad: My biggest problem with my visit here was the service. They forgot to give me my fries... but that wasn't the biggest deal. I'm pretty sure that the most miserable person I have ever encountered was the gentleman taking my order... and I think he was the manager. He was very short with me when I gave him my order and acted as though I was bothering him. Again, totally miserable. I would not visit this location again just because I wouldn't want to deal with him. Go someplace else.
  • AL
    Audrey Larlham
    Sep 16, 2025
    5.0
    Kaydence is the sweetest!

Frequently Asked Questions About Wendy's

Is Kent Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.