Wendy's

3.2
937 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1051 W. Graham Street, Stow, OH
44224, United States

Hours

Reviews

3.2
937 reviews
5 stars
300
4 stars
158
3 stars
139
2 stars
81
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items, including missing ingredients.

Management Concerns

Several customers expressed dissatisfaction with management practices, including poor communication and lack of accountability for mistakes.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
  • MP
    Mike Penta
    Dec 26, 2025
    1.0
    Management should review late-night drive-thru procedures. Customers are told to pull up to the window to place orders, and staff then verbally calls orders to the kitchen instead of entering them into the register. Bypassing the POS system creates an obvious opportunity for cash transactions to go unrecorded and raises concerns about employee theft.
  • BC
    Barb Crites
    Dec 22, 2025
    5.0
    The staff is friendly and efficient. We have food off the breakfast menu. So yummy
  • JT
    Jon T
    Dec 17, 2025
    1.0
    Skip this location.
  • CJ
    Calvin Jones
    Dec 4, 2025
    2.0
    Order was not correct ordered a double baconator meal and was charged for one, but instead got a double regular cheeseburger with bacon and small pattys
  • OM
    Orrilla McNamara
    Nov 19, 2025
    1.0
    Went into this Wendy's with my husband for a quick lunch. Walked in about slipped on the floor. After both of us using the restrooms, my husband was already ordering. I came out, made a joke to my husband where the cashier got rude with me and snapped. I made a comment about needing more wet floor signs due to both of us almost slipping. She rolled her eyes. After we get our food and drinks, the same employee came out and started cleaning tables, the cleaner that she used smelled ammonia based. It threw both myself and husband off where we gathered up everything and left. We finished our meal in our car. Will not be back for a while. We will go to the McDonald's across the street.

Frequently Asked Questions About Wendy's

Is Graham St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Graham Street in Stow, OH?

The drive-through at Wendy's on Graham Street is open daily from 6:00 AM to 1:00 AM.