Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items, including missing ingredients.
Management Concerns
Several customers expressed dissatisfaction with management practices, including poor communication and lack of accountability for mistakes.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
MP
Mike Penta
Dec 26, 2025
1.0
Management should review late-night drive-thru procedures. Customers are told to pull up to the window to place orders, and staff then verbally calls orders to the kitchen instead of entering them into the register. Bypassing the POS system creates an obvious opportunity for cash transactions to go unrecorded and raises concerns about employee theft.
BC
Barb Crites
Dec 22, 2025
5.0
The staff is friendly and efficient. We have food off the breakfast menu. So yummy
JT
Jon T
Dec 17, 2025
1.0
Skip this location.
CJ
Calvin Jones
Dec 4, 2025
2.0
Order was not correct ordered a double baconator meal and was charged for one, but instead got a double regular cheeseburger with bacon and small pattys
OM
Orrilla McNamara
Nov 19, 2025
1.0
Went into this Wendy's with my husband for a quick lunch. Walked in about slipped on the floor. After both of us using the restrooms, my husband was already ordering. I came out, made a joke to my husband where the cashier got rude with me and snapped. I made a comment about needing more wet floor signs due to both of us almost slipping. She rolled her eyes. After we get our food and drinks, the same employee came out and started cleaning tables, the cleaner that she used smelled ammonia based. It threw both myself and husband off where we gathered up everything and left. We finished our meal in our car. Will not be back for a while. We will go to the McDonald's across the street.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Graham Street in Stow, OH?
The drive-through at Wendy's on Graham Street is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 1051 W. Graham Street currently open?
Yes, this Wendy's location is open and committed to serving you during their regular hours.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food from Wendy's online or through a mobile app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com by selecting this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's website, mobile app, and in-restaurant on a nutrition information poster.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, fill out a satisfaction survey online, or call this location directly at (330) 923-2682.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Panera Bread, Starbucks, Pizza Hut, Bob Evans, and Jersey Mike's Subs, offering additional dining options.
Are there gas stations close to Wendy's for convenient refueling?
Yes, Rebel/Marathon and Speedway gas stations are nearby, convenient for customers combining fuel and food stops.
What other services or stores are near Wendy's that I might find useful?
Nearby services include Just Digital Coin Bitcoin ATM, Blue Rhino Propane Exchange, Levin Mattress furniture store, and several car wash and auto detailing businesses.