Wendy's

3.2
932 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1051 W. Graham Street, Stow, OH
44224, United States

Hours

Reviews

3.2
932 reviews
5 stars
297
4 stars
161
3 stars
139
2 stars
80
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Management Issues

Customers expressed dissatisfaction with management, citing poor communication and lack of accountability for mistakes.
  • RC
    Rebecca lynn Crabtree
    Nov 15, 2025
    5.0
    Yummy frostys!!!!
  • BL
    Brian Lobban
    Nov 5, 2025
    1.0
    This is the worst run fast food restaurant I have ever visited. Unfortunately, this is not based off 1-2 visits but multiple visits over the past 3 years. They are constantly out of products, or there is an abnormally long wait in the drive thru. The quality of the product id very below average as well.
  • SW
    School Work
    Nov 1, 2025
    1.0
    Shocked to find cheese wrapper inside my sandwich. Can't trust them anymore.
  • LK
    Laura Klein
    Oct 20, 2025
    1.0
    Ordered 2 sandwiches, Chilli and fries with 2 drinks. Took 16 minutes to get the food then only received 1 sandwich which then took another 9 minutes to get.
  • VG
    Victoria Gosser
    Oct 19, 2025
    2.0
    Apparently a number 6 is not a spicy chicken sandwich, apparently it's some kind of small junior cheeseburger. Didn't feel like I could go back because I left without a receipt. Always get your receipt.

Frequently Asked Questions About Wendy's

Is Graham St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.