Panera Bread

4.0
858 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Stow is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1059 Graham Road, Stow, OH
44224, United States

Hours

Reviews

4.0
858 reviews
5 stars
420
4 stars
222
3 stars
98
2 stars
43
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While many praised the food, there were complaints about cold items, missing ingredients, and stale bread.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and food residue on utensils.

Management Concerns

Customers expressed dissatisfaction with management's handling of complaints and overall customer service.

Positive Staff Interactions

Despite the negative feedback, some customers noted positive experiences with specific staff members who provided excellent service.
  • EA
    Emily Arredondo
    Dec 31, 2025
    5.0
    Great food! Warm, quiet, and calm atmosphere. I love that at Panera you can sit and talk with people without being interrupted. Ordering pickup is also easy. From order to pick up is usually very quick. Not usually crowded inside. Drive-thru lane is usually long. If ordering pickup, I recommend just going inside.
  • CC
    chocolate cheesecake
    Dec 20, 2025
    3.0
    Food is great -no problems there, service is horrible at this location, esp the girl at the front. Totally incompetent taking orders and comes across with an attitude. Literally every item we said she got wrong - we would say an item and shed repeat back a different item. We had to correct each one and it still wasn't right after we paid. Then accused me of telling her the wrong thing...yikes. It's also typically pretty difficult to find a clean place to sit. Floor's always a mess. We come a few times a month and it's always the same kind of story. Not like this at other paneras in the area, but this one is the closest to us and the foods great so we just mentally prepare before we come here 😅
  • BB
    Brian
    Nov 12, 2025
    2.0
    I'm not really sure how long I've been sitting here waiting for two bowls of overpriced soup to be poured. Nobody seems particularly interested in hustling.
  • KH
    Kyle Hampton
    Oct 24, 2025
    1.0
    Was ACTUALLY going to drop $18 on a bowl of chili and a sandwich. So, i went through the drive through, placed my order, waited what seemed like 20 minutes to finally make it up to the window and be told, "Oh, the cashier never rang your order in. I'd be happy make you wait another 20 minutes for your $18 chili and sandwich if you'd like to pull up..." absolutely not. Im SOMETIMES ok splurging on myself with overpriced places like Panera, but when you offer food for that price you better have competent people providing the customer service. NEVER going back.
  • AA
    AJ
    Oct 21, 2025
    1.0
    Ordered pickup. Chicken Caesar salad was completely missing the dressing. One of the French baguettes that was given was a tiny corner piece. Tried to call the store and make the complaint and was answered by a rude girl who would “try to get her manager” but I ended up just being put on hold. Manager never answered or attempted to call back. Ridiculous for the type of money they charge.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread in Stow, OH?

Panera Bread is open Monday to Friday from 6:30 AM to 9:00 PM, Saturdays from 6:30 AM to 8:00 PM, and Sundays from 7:00 AM to 8:00 PM.