Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
738 reviews
5 stars
212
4 stars
129
3 stars
122
2 stars
69
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior, indicating a significant decline in service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with frequent complaints about missing items and incorrect orders.
Cleanliness and Environment
While some customers noted clean dining areas, others reported unsanitary conditions and poor maintenance, suggesting inconsistency in cleanliness.
Staff Behavior
Several reviews highlighted rude or inattentive staff, with instances of employees being unprofessional and dismissive towards customers.
- KKKyle2 days ago1.0Had plenty of time to write this review as I sat in the drive thru with only 3 people ahead of me and waiting 30 minutes to get my food. All just to get handed someone else's order when I got to the window. Food was par for the course, but DO NOT go to this location if you expect there to be anything "fast" about it.
- NCNathan Carpenter2 days ago1.0It took 30 minutes to get me two Cokes and a small fry. I couldve applied to work there in that time did the training and made my own order.
- CLConstance LaneDec 20, 20251.0Went there earlier this evening Both self service screens were not working. The person ahead of us got the managers attention. He took the order. Then seeing that I and three other people were in line, he walked to fill the large order he just took and ignored everyone else. After 20 minutes of waiting we walked out. Will never got to this store again!!!
- KMKelyn MyersDec 20, 20251.0All the employees were talking to each other. Some were hugging and even kissing. I had to get out of my car after 20mins and wait in person for 10mins to get my order.
- PKPatience KenimondDec 20, 20251.0Absolutely horrible. The workers were not working at all. They kept kissing and hugging instead of working. I literally sat staring at my food for 15 minutes while the workers decided to play around on their phones and with each other. And that's after I spent 20 minutes in line. My order was incredibly small. Two fries and two hamburgers.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4346 Kent Road, Stow, OH?
McDonald's at 4346 Kent Road, Stow is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is available daily from 6:00 AM until 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 7:00 AM to 10:30 PM.
Which delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's food online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at McDonald's on Kent Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and other amenities?
Yes, this McDonald's location offers WiFi, drive-thru service, gift cards, McDelivery, mobile offers, and mobile ordering.
Which nearby stores can I visit after dining at McDonald's on Kent Road?
Nearby you can visit Famous Footwear, AT&T Store, Finish Line inside Macy's, Sunglass Hut at Macy's, and many others for shopping.
Are there other dining options close to McDonald's in Stow, OH?
Yes, nearby restaurants include El Campesino (Mexican), Chipotle Mexican Grill, Teriyaki Madness (Asian fusion), Wendy's, Panera Bread, and Subway.
How can nearby attractions and services enhance my visit to McDonald's on Kent Road?
You can enjoy a meal at McDonald's then conveniently visit nearby stores like the Stow-Kent Shopping Center, or other services such as Great Clips for a haircut and Northwest Bank for banking needs.