Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent issues with incorrect orders and missing items.
Service Quality
Service was often described as slow, with long wait times and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about freshness and temperature.
Cleanliness
While some customers noted clean dining areas, others reported unsanitary conditions and greasy floors.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or indifferent behavior.
MD
Marla Davis
Nov 12, 2025
1.0
My big Mac was on a quarter pounder bread old slop together at stow McDonald's called to complain no one answered the phone they was not busy
HR
Hussein Rawashdeh
Oct 14, 2025
1.0
Orders are most often missing an item. There is a long wait time in the drive-thru, and unprofessional management in the store. The location is going from bad to worse in the past few years. This location ranks as one of the worst McDonald's locations that I've ever been to.
I will no longer be going to this location. I will prefer to drive extra miles.
HR
Hayden Rutter
Oct 10, 2025
1.0
For the 10th time consecutively they have made my order wrong. Used to be a good McDonald’s. But now it’s gone so down hill
BM
Brad Mason
Oct 1, 2025
5.0
Staff was friendly and when I ordered at the kiosk but paid at the register they were right there no wait. Had to wait for hash browns but staff was great kept me informed on time and had great attitudes best McDonald's experience in years great job guys
SW
Steve W
Sep 28, 2025
2.0
It's mcdonalds, Luke warm food and a 40% chance they will get your order correct
What are the regular operating hours for McDonald's at 4346 Kent Road, Stow, OH?
McDonald's at 4346 Kent Road, Stow is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is available daily from 6:00 AM until 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 7:00 AM to 10:30 PM.
Which delivery and pickup options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's food online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at McDonald's on Kent Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and other amenities?
Yes, this McDonald's location offers WiFi, drive-thru service, gift cards, McDelivery, mobile offers, and mobile ordering.
Which nearby stores can I visit after dining at McDonald's on Kent Road?
Nearby you can visit Famous Footwear, AT&T Store, Finish Line inside Macy's, Sunglass Hut at Macy's, and many others for shopping.
Are there other dining options close to McDonald's in Stow, OH?
Yes, nearby restaurants include El Campesino (Mexican), Chipotle Mexican Grill, Teriyaki Madness (Asian fusion), Wendy's, Panera Bread, and Subway.
How can nearby attractions and services enhance my visit to McDonald's on Kent Road?
You can enjoy a meal at McDonald's then conveniently visit nearby stores like the Stow-Kent Shopping Center, or other services such as Great Clips for a haircut and Northwest Bank for banking needs.