Jimmy John's

Reviews

• KM

  Kevin McClaine

  Jan 22, 2026
  5.0
  Food was correct and even better than we could've imagined. Kyle knows great customer service!
• BH

  Ben Hoffman

  Nov 20, 2025
  1.0
  We tried to go here tonight at 7 PM. No employees visible, ceiling lights were dimmed, and all the signs were dark. They looked closed. We called an hour later when we saw they should be open and they said they were open but all of their signs were burned out. Not planning on going back.
• KK

  Kylie

  Oct 26, 2025
  1.0
  The employees act like their peripheral vision doesn't work. Or their ears. No music blasting today like others have said but they ignore their eyes when they see someone come in and they ignore their ears when they hear the bell when the door opens. Theyll scroll on their phones with their back turned while standing at the register until youre mad enough to want to leave. Then when they do go to talk to you its done so quietly and so lifelessly that you cant hear or understand a word they say so you only assume they're asking what food youd like to order. You will sit down to eat and watch them do it to the next customer as well There was 4, maybe 5 employees and they all acted this way.. disgusting behavior. I let the lady after us know they ignored us too, after watching her stand for even longer than us bc they now had an online order to take care of instead of their phones.. Bc of this I got a mean mug from a worker on my way out. Don't like the truth or? Its one thing to be busy and not take an order right away but no one even says hi or acknowledges. Theyre silently wishing youd leave as soon as you walk close to the door. Disappointing is an understatement and im glad I have several JJ locations to go to bc we are not coming back here
• JK

  Joshua Kay

  Oct 26, 2025
  3.0
  Food was fine, and service was speedy. Workers spent the whole time on their phones and were blaring music on a Sunday evening and seemed bothered to have a customer come in.
• SJ

  Scott Jermain

  Oct 15, 2025
  1.0
  When to Jimmy John’s in Stow Ohio today. You walk in the music is blasting and hard to hear employees ask you for your order. I was the only customer in the store. I waited for them to make my sandwich which I guess only the girl that was on the phone could do. I watched as a young man sweep the floor fling dirt, dust and dropped topping right at the cart of bread that was sitting there. Not sure what happen to this store has never been the same since Covid. I won’t be going to this store anymore.