Dunkin'

3.3
234 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Stow, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3027 Graham Rd, Stow, OH
44224, United States

Hours

Reviews

3.3
234 reviews
5 stars
91
4 stars
35
3 stars
27
2 stars
21
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude from employees.

Order Accuracy

Frequent complaints about incorrect orders, including wrong items and missing components, particularly with mobile orders.

Speed of Service

Customers consistently noted long wait times in both drive-thru and in-store, often exceeding 20 minutes.

Food Quality

Several reviews mentioned issues with food freshness and quality, including cold items and stale donuts.

Cleanliness

Some customers reported unsanitary conditions within the store, including cleanliness issues and flies.
  • AM
    Angie Moebius
    4 days ago
    5.0
    The espresso machine is finally fixed! YAY!
  • MH
    Megan Hammonds
    Nov 17, 2025
    1.0
    I use to love coming here, but than recently idk what happened but my drinks are never right. I asked them to remake it and it got the biggest attitude, come back next time (I’m a regular) and my drink has the creamer and nooo sugar at all this time. Like is this a joke ?
  • SW
    S W
    Oct 26, 2025
    1.0
    The parking lot and drive thru are a nightmare and servers are consistently rude about asking for oat milk, even as a listed menu item.
  • MC
    Michelle Cottle
    Oct 23, 2025
    3.0
    Editing to add: food was cold. Not sure where all the staff went post construction & customer service, a simple and easy question for a worker was interrupted by someone to refer to a sign that is small to read at best and is one car behind you. They want you to look at the small sign to obtain the donut offerings.. less than pleasant experience to start the morning, once got up to the window I was getting glares from others with headsets on, not an understanding apology or anything. Oh wait now that I remember all or majority of the available donuts are in a rack behind the drive thru worker- which could’ve easily been read through. With all this being said, I didn’t finish my order for my office. Please do better!
  • JB
    Jeff B.
    Oct 11, 2025
    1.0
    Ordered an iced coffee and two donuts with my spouse. Undrinkable but huge medium coffee for $4. Tasted like it was made several days ago. I took one sip and had to dump the rest. Donuts were okay. Only able to order inside at the kiosk, which didn't even list each of the few donut flavors that were in the case. Crew attending to drive-thru, but not walk-ins. The inside of this store is bleak. But after making you enter your own order and handle your own checkout they still had a tip jar waiting. I won't be back. I could have gone to Bent Tree in Kent and gotten an amazing coffee with good service. Just wanted a donut, so we went to Dunkin instead. I won't repeat that mistake.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Stow, OH?

Dunkin' in Stow, OH is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Stow offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services in Stow, OH.