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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(245 reviews)

Business Details

3027 Graham Rd, Stow, OH
44224, United States
(330) 548-7671
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Stow, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3027 Graham Rd, Stow, OH
44224, United States

Hours

Reviews

3.3
245 reviews
5 stars
93
4 stars
36
3 stars
28
2 stars
21
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive behavior from staff, with complaints about slow service and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect drink preparations.

Speed of Service

Customers frequently mentioned long wait times in both the drive-thru and inside the store, often exceeding 20 minutes.

Food Quality

Several reviews noted issues with food quality, including stale items and incorrect temperatures.

Staff Attitude

There were multiple mentions of unprofessional behavior from staff, including sarcasm and lack of respect towards customers.
  • MM
    Malerie Mishler
    Feb 26, 2026
    1.0
    I came through around 4:30pm (2/26) and ordered two medium drinks, a sandwich, and two wraps. When I pulled up to the window my boyfriend and I could hear this younger lady screaming about how it was ridiculous I ordered food so late. She continued to scream and kept cussing up a storm. I understand that fast food can be stressful at times, but please be mindful when you are near the drive through window, people can hear. Very upsetting for how she acted, super immature.
  • HG
    Heather Gallagher
    Feb 26, 2026
    3.0
    Honestly on more than one occasion I've had different employees. Be kind of rude here telling me that the donuts are supposed to be hard like literally early in the morning. No the donuts shouldn't be hard. You guys think you're the only people that make donuts and then on top of that someone made my order wrong. I had ordered a chai tea. She gave me a coffee. She got an attitude when I said I was supposed to have a chai tea. She then gave me a watered-down nasty looking version of something. I don't know what it was but it wasn't chai tea and I was scared to drink it because of her attitude
  • SV
    sara valli
    Feb 15, 2026
    1.0
    Dunkin you’re quite literally getting more annoying… I ask for less ice and you still give me a normal amount. Next time I am pouring it out.
  • PF
    Poké Flower
    Jan 15, 2026
    1.0
    In case you were ever wondering why everyone here is mean and the service is slow: if you don’t get along with the managers, who are all mean girls, you don’t last here. There could be 5 people working but 4 of them are talking to each other and leaving the 1 remaining to handle everything. High school behavior.
  • DS
    Danielle Grasso- Szeszak
    Jan 3, 2026
    1.0
    I went there today, January 3 to get two bagels with butter on the side, a wrap, two orders of hashbrowns and a large coffee. It was not a cheap order and I gave them plenty of time to place the order get it put together and I waited an extra five minutes in the building all of that is fine what is not fine is that my food was ready and sitting on the counter where I cannot reach it Until a staff member finally handed it to us. That food was already cold and there was not butter in it and item which I was charged $1.64 separately when I asked nicely because they were very busy for the butter the woman rolled her eyes and pulled something out of the oven. It fell and she threw the pan in the air and walked away. My seven-year-old daughter was terrified at this moment and said can we just go? I got three packs of butter from one of the women and I had no energy to fight with them on the fact that three of butters is not enough for two bagels. I walked out and I want a full refund on my order immediately this is ridiculous

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Stow, OH?

Dunkin' in Stow, OH is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Stow offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services in Stow, OH.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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