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Dairy Queen Grill & Chill

4.3
(536 reviews)
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Business Details

3645 Fishcreek Rd, Stow, OH
44224-4301, United States
(330) 678-3025
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3645 Fishcreek Rd, Stow, OH
44224-4301, United States

Hours

Reviews

4.3
536 reviews
5 stars
312
4 stars
130
3 stars
55
2 stars
14
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Food Freshness

Many reviews praised the freshness and quality of the food, particularly the burgers and ice cream, though some noted inconsistencies.

Staffing Issues

Several customers mentioned long wait times and poor service due to insufficient staffing during busy periods.

Order Accuracy

There were multiple complaints about incorrect orders and issues with the preparation of items, particularly blizzards.

Cleanliness

While some customers found the location clean, others reported unsanitary conditions, especially during busy times.
  • KR
    Kyle Regan
    Feb 10, 2026
    2.0
    Online order was cancelled, but I wasn’t notified until I reached the order window after waiting in line. That defeats the purpose of ordering ahead. I didn’t have time to wait again for the food to be made. Communication needs improvement.
  • BB
    Brandon Badger
    Jan 9, 2026
    5.0
    Actually a really well ran location. They make sure my hot food is always hot. And fresh. I really appreciate that, I used to work in food and am picky. They could use more staff sometimes tho.
  • ML
    Mason Longwell
    Oct 31, 2025
    1.0
    I love waiting 20 minutes in a drive thru that's impossible to get out of. I guess 2 cars is a lot of demanding attention to provide.
  • MS
    Matt Spangler
    Oct 20, 2025
    1.0
    The girl that waited on me told me that my coupon wouldn’t work for the royal ny cheesecake blizzard even though my coupon said any blizzard which yes it did work. Also I had a E Gift card and she one didn’t know how to put it in and was annoyed. When she brought me the blizzard she asked if I needed a lid I said no, and she slammed it down on counter. Not to mention all of the swearing I heard by the various crew members that were working tonight. Management really needs to get ahold of their employees. I won’t be returning to this location. I’ll just go to the one in Kent, they’re much more friendlier there.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What is the current status of the Dairy Queen Grill & Chill at 3645 Fishcreek Rd, Stow, OH?

The Dairy Queen Grill & Chill at 3645 Fishcreek Rd, Stow, OH is temporarily closed. Please check back for updates.

What are the operating hours for this Dairy Queen location?

This Dairy Queen location is currently closed every day of the week and on all listed holidays.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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