Chipotle Stow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported unsanitary conditions, including dirty tables, old food, and unclean restrooms.
Food Quality
Many reviews highlighted poor food quality, including undercooked rice, old ingredients, and incorrect orders.
Service Issues
Customers frequently mentioned rude or unprofessional staff, slow service, and mismanagement.
Portion Sizes
Several reviews noted that portion sizes were smaller than expected, especially for the price paid.
Inconsistency
The location has been described as inconsistent, with some customers experiencing good food and service while others faced significant issues.
IM
Isabellla Molyneux
5 days ago
2.0
Looks like at this chipotle they were running a buy one full price get it half full deal!! do not place orders through the app. workers are LAZY and will halfass your order. paying 1.45 for a barely half full cup of queso is ridiculous. they portion like it comes out of their paychecks. workers need reality checks and need refreshers on how to create a welcoming environment for customers without rbfs.
UJ
Unicorn Johnson
Nov 10, 2025
1.0
I just had the worst burrito of my life here. The rice was cold and crunchy. The guacamole was absolutely flavorless and has no salt at all. I ordered cheese on my burrito and there was none. The beans were also flavorless and had no salt or flavor at all. The portion size was also abysmal. I’ll note to go to one of the other locations instead. This is hands down the worst Chipotle meal I’ve ever had. No wonder sales are declining as Chipotle overcharges for increasingly low-quality food.
JO
Jonquil Oden
Nov 5, 2025
5.0
Had it double wrapped.
BB
Brandon Badger
Oct 30, 2025
2.0
All the food on the line was clearly old. So nobody there is watching timers. Which is weird cause there was like 7 employees there around 4 today all talking and standing around while 1 guy made food. The back table was a mess too with again clearly old food. (Dry crusty used to be liquids ect)
They're literally gonna get someone sick 🤢
(Food safe certified, I am literally certified to serve people food)
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Stow?
Chipotle Mexican Grill in Stow is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Stow, OH?
The restaurant is located at 4338 Kent Rd, Summit, Stow, OH 44224, USA.
Does Chipotle Mexican Grill in Stow offer delivery services?
Yes, they offer delivery services for customer convenience.
How can I place an order online for Chipotle Stow?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is the philosophy behind Chipotle's food offerings in Stow?
Chipotle emphasizes "Food with Integrity," serving responsibly sourced real food without artificial colors, flavors, or preservatives, using only 53 real ingredients.
Can I earn rewards and get exclusive offers at Chipotle Stow?
Yes, by signing up for Chipotle Rewards you can earn free food and access exclusive offers.
What payment methods are accepted at Chipotle Mexican Grill in Stow?
They accept credit cards and offer gift cards for payments.
How can I contact Chipotle Mexican Grill in Stow via phone or email?
You can call them at +1 330-686-4945 or email at oh.1152.stow@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Stow?
You might enjoy visiting nearby places such as Panera Bread for coffee and bakery items, Teriyaki Madness for Asian fusion cuisine, or Giant Eagle supermarket for shopping.
Are there other dining options close to Chipotle Mexican Grill in Stow?
Yes, nearby dining options include Old Carolina Barbecue Company, Subway, McDonald's, and Crumbl - Stow for desserts.
Which nearby services are available around Chipotle Stow that could be helpful to customers?
Around Chipotle, customers can find services like Great Clips hair salon, Northwest Bank, and CPR Cell Phone Repair for convenience.