Wendy's

3.6
877 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Steubenville, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Steubenville, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2206 Sunset Blvd., Steubenville, OH
43952, United States

Hours

Reviews

3.6
877 reviews
5 stars
318
4 stars
215
3 stars
151
2 stars
64
1 star
129

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, stale, or poorly prepared food, including cold fries and incorrect orders.

Service Issues

Numerous reviews highlighted slow service, long wait times, and frequent order mistakes.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms, with some describing the environment as dirty.

Staff Attitude

Mixed feedback on staff friendliness; some customers experienced rude or indifferent service.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and issues with modifications.
  • RM
    Regina McMenamin
    Nov 16, 2025
    1.0
    Sat in drive thru over 20 minutes for pickup order. Checked before leaving. Food not even still warm. Handed back. Sat 5 minutes. Studied the frosty cookie fusion, realized that was not what they gave me. No cookie bits. Finally they handed me the supposedly hot food. It was not hot. Fries cold. Burger, I unwrapped to be sure, room temp and dry. Said nope, take it back, give refund. She said use app. There isn't even an option. Don't waste your time with this branch.
  • EB
    Elizabeth B.
    Nov 7, 2025
    5.0
    Where do I even begin? This place has become my favorite fast food restaurant in Steubenville, perhaps even favorite period. The biggie bag deal gives you a lot of food for a great price, especially if you upgrade to a medium or large. The food has been consistently hot and fresh, even when visiting outside of peak hours. I've had pleasant experiences with the staff as well, they're friendly and accommodating. I've had a lot of mediocre and bad experiences with most fast food restaurant chains, and it feels like the industry has taken a turn in terms of food freshness and experience quality, which is why I'm very excited to find this place. I highly recommend.
  • BB
    Brandon
    Nov 5, 2025
    4.0
    Staff was nice, food is decent.
  • AH
    Ashly Hodgkiss
    Sep 30, 2025
    2.0
    I'm on lunch and I ordered my to doubles. My first sandwich my bun was really hard and I couldn't even eat it. Thank god my second sandwich my bun was soft because I'm hungry..
  • RG
    Renee Griffith
    Sep 17, 2025
    1.0
    The chillie is always filled with ketchup.5he beans are trying cooked like card bird.and this is once a week for years not one day.stop going to steubenville restaurants.if I wanted beans ketchup I would make it .steubenville is the worst place to get fast food anywhere

Frequently Asked Questions About Wendy's

Is Steubenville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.