Dunkin'

Reviews

• NJ

  nikki James

  Feb 22, 2026
  1.0
  I pulled into the drive thru mistakenly thinking I wouldn’t be sitting long because I was in fact the only person in drive thru, I wanted a half dozen donuts and could not even receive the donuts I wanted because they were out AGAIN, had maybe 6 or 7 options at 4:30pm. I visit this establishment often because it’s convenient because of where I work. And all week that’s I’ve came after 10am there’s no donuts. Or only a select few. I sat in drive thru almost 20 minutes for 2 drinks and 6 donuts. I understand if there is lobby commotion , but I wasn’t even acknowledged at the window AT ALL until my order was ready. As someone who’s been in food for 10 years, I have no understanding of the customer service that happened here. Yes understandable if I had to wait on my drinks or donuts, but to not even be acknowledged after sitting at the window for 12 minutes is ridiculous.
• NK

  Noah Kelly

  Feb 7, 2026
  5.0
  Great service!!
• CL

  Countess Lytle

  Jan 8, 2026
  5.0
  By far the best customer service, I've encountered! Everyone is always so friendly! My drinks are always fresh snd delicious! And the drive thru is super fast! 5 stars 🌟
• ZR

  Zoey Redmond

  Dec 22, 2025
  3.0
  The number to this place is never working and the machine to the frappes are always out as well.
• AA

  April A

  Nov 23, 2025
  5.0
  Dunkin' Steubenville was awesome to us, especially Mr. Donut Boy. He had such a kind personality and was so helpful. After living overseas the last 4 years, it was so nice to get coffee and a dozen donuts, and be welcomed with such nice customer service. Thank you!

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