Buffalo Wild Wings

3.9
989 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
442 Fortman Drive, St Marys, OH
45885, United States

Hours

Reviews

3.9
989 reviews
5 stars
418
4 stars
279
3 stars
123
2 stars
69
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers experienced long wait times for food and inattentive service from staff, leading to frustration.

Food Quality

Numerous reviews mentioned cold, overcooked, or incorrect food orders, with some customers expressing dissatisfaction with the taste and quality.

Staff Performance

While some servers received praise for their attentiveness and friendliness, others were criticized for being rude or unhelpful.

Management Concerns

Several reviews highlighted poor management practices, including lack of responsiveness to customer complaints and inadequate staffing during busy times.

Positive Experiences

Despite the negative feedback, there were also positive comments about the food and service from specific staff members, indicating that experiences can vary.
  • ST
    Stacy Thompson
    4 days ago
    1.0
    Put a pick up order in online 2 hours in advance. Waited 25 minutes past my pick up time before getting my cold food and had to ask for drinks I ordered. No communication no apologies. Rude staff. Never again
  • CM
    Cary McClure
    Dec 31, 2025
    1.0
    New years eve 2025, came in at 6pm got drinks at 6:35 pm appetizers 7:05pm. Food maybe sometime this year, seriously. Busy but no hostess, no cashier..management either had no idea it was a holiday or not sure how to schedule. Not impressed, server was great.
  • BM
    Braden Madaj
    Dec 20, 2025
    1.0
    Waitress was great but our party waited an hour for food some of which was cold, and my appetizer didn’t come out until 10 minutes after my food was done and I ended just telling them to keep it and take it off of my bill.
  • BM
    Bryan Mittler
    Nov 13, 2025
    1.0
    Wanted to take my family out to eat to celebrate an accomplishment by my wife, and could not have been more disappointed. Ali was not attentive, left me without a beverage while eating hot wings for twenty minutes. Food took 45 minutes.(They were not busy) Asked for silverware to cut my kids’ food, Ali just dropped off forks. Restaurant was cold. Terrible experience. Left a review at the corporate site, no response. Will go to JT’s across the street next time. Never returning no matter how man rewards points they offer.
  • JS
    Jeremy Sopher
    Oct 31, 2025
    1.0
    Waitress was rude, took over an hour to get service, food was burnt tasting, and waitress charged my bill to sons card and his to mine before leaving result 0 tip for her and a tip anyone else not to eat here!!! U been warned

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in St Marys, OH specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekends?

On Fridays and Saturdays, Buffalo Wild Wings is open from 11:00 AM until 11:59 PM; on Sundays, it is open from 11:00 AM until 11:00 PM.