Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,380 reviews
5 stars
402
4 stars
257
3 stars
255
2 stars
125
1 star
341
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including sticky floors, unclean tables, and unsanitary bathrooms.
Service Quality
Customers frequently reported rude staff, long wait times, and poor customer service experiences.
Order Accuracy
There were numerous complaints about incorrect orders and food being served cold or improperly prepared.
Management Issues
Several reviews mentioned a lack of management presence and poor organization, contributing to the overall negative experience.
Positive Staff Interactions
Despite the overall negative feedback, a few customers noted positive interactions with specific staff members.
- RHRobert Haynes6 days ago1.0The restaurant was one of the filthiest I've ever been in. All trash cans were over filled and every single table in the place was dirty. Food was very slow to be ready for me as well.
- KHkylie hissam6 days ago1.0if I can leave the most -0 I would the girl rushed me whenever I was ordering and whenever I got to the window, she was very rude snatched the cord out of my hand and then whenever I got to get my food, she told me she was gonna charge me for the sauces which I get that they have to do that but the one in Elm Grove would never and whenever I got my food the fries had black dots on them. My friends big Mac did not have cheese on it. I show a poem. I’m so pissed off.
- NRNiko RobinsonJan 5, 20261.0Sat in drive through 30 minutes or better and no one took mine or roughly the 6 other vehicles there order do not recommend this location
- LTLarry TudrusleDec 21, 20251.041 minutes to get my food. It was lukewarm and made incorrectly. Got a double instead of a triple cheeseburger. When I said something, the young girl behind the counter acted like I was in the wrong for even asking them to correct it. Several others dealt with the same issues as I waited. Eat anywhere else.
- HVHeather VenskoskeDec 8, 20255.0I gave St clairsville Ohio store 3 stars cause chicken nuggets 30 nuggets were cold out of 40 of them. The girl at the register seemed like she didn't want to be their,no smile ,no welcome McDonald's. The tables were absolutely dirty and sticky. Not one was clean in front of store. There were number cards sitting on empty tables . Piles of dirty trays.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 67891 Mall Ring Rd, St. Clairsville?
Delivery is available daily from 4:30 AM to midnight.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the drive-through is open daily from 4:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's food online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via their website or through the McDonald's app.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any mobile apps available for ordering at this McDonald's?
Yes, the McDonald's App is available on iOS and Android for convenient mobile ordering and rewards.
What services does this McDonald's offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are the opening hours for dine-in at this McDonald's location?
The restaurant is open daily from 4:30 AM to 11:00 PM.
What nearby restaurants could I visit before or after dining at McDonald's?
Nearby dining options include Long John Silver's, KFC, Panera Bread, Bob Evans, Starbucks, ZHUZI Chinese Restaurant, Chick-fil-A, and Coaches Burger Bar.
Are there any nearby shopping or entertainment spots near McDonald's?
Yes, nearby places include Ohio Valley Farmers Market, Ollie’s Bargain Outlet, Books-A-Million, Pat Catan’s Craft Center, and Spencer’s retail store.
How can nearby services like Whiteside Chevrolet or Tony's Spa enhance my visit to McDonald's?
After enjoying a meal at McDonald's, you can visit Whiteside Chevrolet for automotive needs or relax at Tony's Spa nearby for beauty and spa services, making your trip convenient and enjoyable.