Wendy's

4.0
1679 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1725 Ridge Road, Springfield, OH
45502, United States

Hours

Reviews

4.0
1,679 reviews
5 stars
785
4 stars
447
3 stars
225
2 stars
97
1 star
125

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold or poorly prepared food, including cold fries and incorrect orders.

Service Speed

Service speed varied, with some customers experiencing long wait times, especially during busy hours.

Customer Service

Customer service was inconsistent; some staff were praised for being friendly and helpful, while others were described as rude or unprofessional.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting it was dirty while others found it clean.

Order Accuracy

Several reviews highlighted problems with order accuracy, including missing items and incorrect food.
  • RK
    Ryan Keys
    Nov 6, 2025
    5.0
    Subway Lady is awesome she loves her job and she takes a lot of pride
  • MN
    Mike Newberry
    Oct 29, 2025
    5.0
    I don't know if I was just that hungry or if that double cheeseburger was all that good, but I felt like that was the best cheeseburger I could remember eating in a long time. It was plump and juicy. The toppings were just right. Man, it hit tge spot!
  • DS
    Dawn Smith
    Oct 21, 2025
    1.0
    Its been awhile since I had to throw an entire food order away, but my order at this Wendys today was just not at all palatable. The jr bacon cheeseburger was cold, the buns had an off taste, the kind bread gets right before it starts molding. The french fries - cold. The chicken nuggets - when did they start using these horrible tasting NOT CHICKEN tasting nuggets?! They were awful. Worse than the Walmart nuggets someone gave me once. Kept the bottled water, since it wasnt "made" here. What a waste of my dinner money.
  • KO
    katherine rivera ossandon
    Oct 13, 2025
    5.0
    Good customer service, very fast and the food was delicious
  • AK
    andy “Smokie” k
    Oct 2, 2025
    5.0
    This location is stupid busy during lunch time. Food was fresh and hot. It did take a little bit to get my food but with as busy as they were it’s understandable. The girl working the front register, wow is all I can say. She was a true beauty.

Frequently Asked Questions About Wendy's

Is Loves Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.