Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold or poorly prepared food, including cold fries and incorrect orders.
Service Speed
Service speed varied, with some customers experiencing long wait times, especially during busy hours.
Customer Service
Customer service was inconsistent; some staff were praised for being friendly and helpful, while others were described as rude or unprofessional.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting it was dirty while others found it clean.
Order Accuracy
Several reviews highlighted problems with order accuracy, including missing items and incorrect food.
RK
Ryan Keys
Nov 6, 2025
5.0
Subway Lady is awesome she loves her job and she takes a lot of pride
MN
Mike Newberry
Oct 29, 2025
5.0
I don't know if I was just that hungry or if that double cheeseburger was all that good, but I felt like that was the best cheeseburger I could remember eating in a long time. It was plump and juicy. The toppings were just right. Man, it hit tge spot!
DS
Dawn Smith
Oct 21, 2025
1.0
Its been awhile since I had to throw an entire food order away, but my order at this Wendys today was just not at all palatable.
The jr bacon cheeseburger was cold, the buns had an off taste, the kind bread gets right before it starts molding.
The french fries - cold.
The chicken nuggets - when did they start using these horrible tasting NOT CHICKEN tasting nuggets?! They were awful. Worse than the Walmart nuggets someone gave me once.
Kept the bottled water, since it wasnt "made" here. What a waste of my dinner money.
KO
katherine rivera ossandon
Oct 13, 2025
5.0
Good customer service, very fast and the food was delicious
AK
andy “Smokie” k
Oct 2, 2025
5.0
This location is stupid busy during lunch time. Food was fresh and hot. It did take a little bit to get my food but with as busy as they were it’s understandable. The girl working the front register, wow is all I can say. She was a true beauty.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Springfield, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Springfield, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 505-7661.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Loves Wendy’s serve breakfast?
Yes, this Wendy’s location in Springfield, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1725 Ridge Road, Springfield, OH?
The drive-thru at this Wendy's location is open from 6:00 AM to midnight Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Yes, delivery is available where offered. You can check delivery availability by entering your address on the Wendy's app or website at order.wendys.com.
What payment options does Wendy's accept at this location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at 1725 Ridge Road have dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, and delivery where available.
Where can I find the menu and pricing for this Wendy's location?
You can view the menu and pricing by visiting https://menu.wendys.com/ or order online at https://order.wendys.com, selecting this location.
How can I contact Wendy's at this Springfield location for questions or feedback?
You can call them directly at (937) 505-7661, visit the Customer Care page on Wendy's website for live chat, or call 888-624-8140 for general support.
What are some nearby places of interest around Wendy's at 1725 Ridge Road?
Nearby places include Love's Travel Stop, Subway sandwich shop, Speedco Truck Lube and Tires, and Clark County Fairgrounds, offering options for fuel, quick meals, truck services, and entertainment.
How might visiting Love's Travel Stop nearby be convenient when coming to Wendy's?
If you need fuel or travel supplies at Love's Travel Stop before or after dining at Wendy's, it's conveniently located nearby, making it easy to combine your stops.
Are there other dining options near Wendy's for group variety?
Yes, nearby options include Subway for sandwiches and Nawab Indian Food for Indian cuisine, providing a variety of choices close to Wendy's.