Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some experiencing cold or stale items, while others praised the freshness and taste.
Service Issues
Multiple reviews highlighted problems with order accuracy and customer service, including rude staff and long wait times.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and poor food handling.
Value for Money
Several customers expressed concerns about rising prices and questioned the value of their meals compared to the quality received.
Management Concerns
Feedback indicated issues with management, including poor handling of customer complaints and inconsistent service quality.
TG
Trapper Goad
Nov 11, 2025
5.0
Always super quick and nice.
JH
Joseph Hill
Nov 11, 2025
1.0
Last time I go to this location. Two times visiting this location and between to orders I have been shorted bacon on my sandwiches. A total of 16 pieces of bacon for a matter of fact. Stop cheating people out of their food.
AR
April Rice
Sep 17, 2025
3.0
Food good. Drive thru so as good as it could be. We went home so atmosphere was awesome. We will partake again.
CO
Chris Oravec
Sep 15, 2025
3.0
Visited twice in a week because my 4yr old loves chicken nuggets. First time I got a spicy chicken and fries. They were hot, crispy, Fresh, delicious. 2nd time fries were old, stale and cold. Wendys is too inconsistent to be charging what they charge. 18 dollars for a kids meal and a burger and fries for me. Come on.
ML
Michelle Leece
Sep 11, 2025
2.0
My chicken was old & hard fries very salty & I ask for no salt fries. Got caramel coffee and it didn't even taste like coffee and I told the person waiting on me that and I was told that it was how they make there new coffee now. Went home & found out about my food & took it all back and they made it all fresh and then they gave me spicy chicken when I didn't order it to be smart. Don't understand why they do this to people.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Springfield, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Springfield, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 323-4193.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E. Main Wendy’s serve breakfast?
Yes, this Wendy’s location in Springfield, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's at 2411 E. Main Street in Springfield, OH?
Wendy's at this location is open Monday through Saturday from 6:00 AM to midnight, and on Sunday from 6:00 AM to 10:00 PM.
Does this Wendy's location offer drive-thru service? If so, what are the hours?
Yes, the Wendy's at 2411 E. Main Street offers drive-thru service from 6:00 AM to midnight Monday through Saturday, and until 10:00 PM on Sunday.
Is breakfast served at Wendy's in Springfield, OH?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at the Wendy's on E. Main Street?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order for pickup or delivery from this Wendy's?
You can order through the Wendy's app, their website at order.wendys.com, or use the drive-thru and dine-in options available at the location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their menu website, the mobile app, and in-restaurant posters. You can also find this info by selecting the “Nutrition & Allergens” link for each menu item on their website or app.
How can I contact Wendy's at 2411 E. Main Street with questions or feedback?
You can reach the location directly by phone at (937) 323-4193, or contact their Customer Care team through the live chat or contact page on their website. There's also a customer satisfaction survey available online.
Are there other fast food restaurants near Wendy's on E. Main Street?
Yes, nearby fast food options include KFC, McDonald's, Rally's at 2510 East Main Street, and Pizza Hut, providing a variety of choices if you want to explore different dining options in the area.
What nearby automotive services are located close to Wendy's on E. Main Street?
Nearby automotive repair services close to Wendy's include Ohio Transmissions and Reliable Auto Service, convenient for customers who may need vehicle maintenance before or after visiting Wendy's.
What nearby amenities or attractions can I visit before or after dining at Wendy's on E. Main Street?
Near Wendy's, you can visit attractions such as the Fairfax Inn for accommodation, the St Vincent De Paul Thrift Center for shopping, and several tattoo and piercing shops like Elysium Tattoo Company and American Tattoo Collective.