Wendy's

4.0
757 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2411 E. Main Street, Springfield, OH
45503, United States

Hours

Reviews

4.0
757 reviews
5 stars
356
4 stars
201
3 stars
107
2 stars
32
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or stale items, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted problems with order accuracy and customer service, including rude staff and long wait times.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and poor food handling.

Value for Money

Several customers expressed concerns about rising prices and questioned the value of their meals compared to the quality received.

Management Concerns

Feedback indicated issues with management, including poor handling of customer complaints and inconsistent service quality.
  • TG
    Trapper Goad
    Nov 11, 2025
    5.0
    Always super quick and nice.
  • JH
    Joseph Hill
    Nov 11, 2025
    1.0
    Last time I go to this location. Two times visiting this location and between to orders I have been shorted bacon on my sandwiches. A total of 16 pieces of bacon for a matter of fact. Stop cheating people out of their food.
  • AR
    April Rice
    Sep 17, 2025
    3.0
    Food good. Drive thru so as good as it could be. We went home so atmosphere was awesome. We will partake again.
  • CO
    Chris Oravec
    Sep 15, 2025
    3.0
    Visited twice in a week because my 4yr old loves chicken nuggets. First time I got a spicy chicken and fries. They were hot, crispy, Fresh, delicious. 2nd time fries were old, stale and cold. Wendys is too inconsistent to be charging what they charge. 18 dollars for a kids meal and a burger and fries for me. Come on.
  • ML
    Michelle Leece
    Sep 11, 2025
    2.0
    My chicken was old & hard fries very salty & I ask for no salt fries. Got caramel coffee and it didn't even taste like coffee and I told the person waiting on me that and I was told that it was how they make there new coffee now. Went home & found out about my food & took it all back and they made it all fresh and then they gave me spicy chicken when I didn't order it to be smart. Don't understand why they do this to people.

Frequently Asked Questions About Wendy's

Is E. Main Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.