Wendy's

4.1
1509 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
305 W Columbia, Springfield, OH
45504, United States

Hours

Reviews

4.1
1,509 reviews
5 stars
756
4 stars
405
3 stars
201
2 stars
61
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Mixed reviews on staff friendliness; some customers reported rude behavior while others praised the friendliness of the team.

Service Speed

Generally fast service reported, with many customers appreciating quick order fulfillment, though some experienced long wait times.

Food Quality

Food quality is inconsistent; while many enjoyed fresh and hot meals, others received cold or poorly prepared items.

Cleanliness

The establishment is often noted for its cleanliness, although some reviews mentioned areas needing better upkeep.

Order Accuracy

Several customers reported issues with incorrect orders or missing items, indicating a need for improvement in order accuracy.
  • AH
    A H
    Nov 15, 2025
    5.0
    Try the tenders!!!! They service is amazing and the food is always fresh and hot. The employees always are sweet and kind. We always go to the drive thru. It's a little pricey but what isn't these days Lol 🤣🤣🤣🤣
  • BQ
    Brian Queen
    Nov 5, 2025
    3.0
    I come here often and it’s hit and miss. The past few times have been miss. Bad. I got chicken strips and from the looks and taste if I had to guess it is not chicken.
  • PN
    Pete Nolte
    Oct 25, 2025
    1.0
    The person at the register was rude and so was the night manager. And will be calling corporate and filing a complaint on both of them
  • ML
    Mel Lickliter
    Oct 19, 2025
    2.0
    The only Wendy's in town that opens at 6:30 am. You better pay by card because they can't break a $50 before noon. And since when do they charge you 75¢ for each dipping sauce. Very disappointed. Would not recommend this location.
  • AA
    Allen
    Oct 14, 2025
    5.0
    They were friendly, didn't have to wait but 3 mins before someone was taking my order. Not to mention soon as I came in one of them welcomed me and told me they will have someone right w me. They also checked weather the items i was getting had soy in it, they care about the people coming through

Frequently Asked Questions About Wendy's

Is W Columbia St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.