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Taco Bell

3.7
(710 reviews)

Business Details

(937) 323-4313

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1115 Upper Valley Pike in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1115 Upper Valley Pike, Springfield, OH
45504, United States

Hours

Reviews

3.7
710 reviews
5 stars
279
4 stars
186
3 stars
115
2 stars
42
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and poor customer interactions, particularly in the drive-thru.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold, undercooked, or incorrect orders, and complaints about missing items.

Staff Performance

While some employees received praise for their helpfulness, many reviews highlighted a lack of training and professionalism among staff, leading to poor service experiences.

Cleanliness

Several customers noted unsanitary conditions and a need for better cleanliness in the restaurant.

Inconsistent Experience

Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • CB
    Crystal Binegar
    Jan 16, 2026
    3.0
    Food was edible, not at all worth bragging about. Meat had the texture of being overcooked, grainy and hard.
  • HB
    Holly BRANHAM
    Jan 10, 2026
    1.0
    20 mins at the drive thru window. At to talk to the manager and was told she was working. The young boys standing around laughing. This was a mobile order. This was the worst experience!!! People behind me in line left. When I got the food home the calupa was hard like it was days old. The potato grilled was just stopped in a wrapper. TACOS were all broken. Terrible!!!! This will be the last time I use the mobile app. Your employees need more training!!! And shame on the manager for not coming to talk to me and apologize for this mess!!!! SAD!!! SHAME ON THIS TACO BELL ON UPPER VALLEY PIKE!!!!!! This was a waste of time and money!
  • CC
    Cupcake_weirdo2101
    Dec 29, 2025
    1.0
    Don’t get me wrong I LOVE this place but this time it was horrible! The tacos tasted horrible and my frozen Baja blast was FULLY melted when the door dasher go here
  • MP
    Mary Proffitt
    Dec 22, 2025
    2.0
    The only reason for a 2 Star rating is because the food was good. That being said, I waited in the drive thru line for 20 minutes after placing my order. The car in front of me got tired of waiting and left without their food. Very slow and unfriendly service today.
  • DH
    David Hollingshead
    Nov 7, 2025
    2.0
    Literally left me sitting at the window no help for over 10 minutes several employees inside just staring at me

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1115 Upper Valley Pike?

The drive-through at this Taco Bell is open every day from 8:00 AM until 2:00 AM.

What is the address and contact number for Taco Bell in Springfield, OH?

The Taco Bell is located at 1115 Upper Valley Pike, Springfield, OH 45504. You can contact them at +1 937-323-4313.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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