Food Quality
Customers reported inconsistent food quality, with many items being cold, poorly prepared, or not as advertised.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive employees.
Drive-Thru Experience
Many customers experienced significant delays in the drive-thru, with some reporting waits of over 30 minutes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness concerns.
Positive Highlights
Despite the negative feedback, some customers praised specific items like milkshakes and certain menu offerings.