Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with many mentioning cold or improperly prepared items, while others praised the fries and specific burgers.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times, and issues with order accuracy.
Automated Ordering
The automated ordering system received mixed feedback, with some customers finding it annoying and impersonal, while others noted it worked well.
Customer Experience
There were numerous complaints about cleanliness and professionalism among staff, leading to negative dining experiences for some customers.
Positive Feedback
Despite the issues, many customers expressed love for the food and the brand, particularly enjoying the fries and specific menu items.
EP
Eric Price
1 day ago
1.0
11:30 a.m. on a Sunday January 11th only person working at the rallies cannot fathom how to ring up three large fries long story short drive-thru attendant ended up shutting the window telling me to have a nice day without taking payment or giving me my order. He did not want to be there today and you can certainly tell this man and not want to be there. I will not be going to this location again just because of the incident today.
ME
Madeline Everetts
2 days ago
2.0
STOP USING ROBOTS TO TAKE ORDERS!!!! Messed up my order and left out half of it. Had to ask for multiple items in my order because the robot didn’t add it! The robot was slow and unhelpful. Would not recommend drive through to anyone!!!! STOP PUTTING ROBOTS IN HUMAN JOBS!!! LEARN TO DO YOUR JOB AND DO IT RIGHT!! Thank you.
BS
Brian Stauber
Jan 5, 2026
5.0
It was good. Haven't been there in a while.
JM
Jerimie Mueller
Dec 4, 2025
5.0
Food was prepared exactly to order. Staff fast and courteous
SR
scott ray
Nov 24, 2025
3.0
The damn AI taking your order watch it they screw you out of money they up size you the large and charge you for it and then don't give it to you what a damn rip off a hamburger was nasty too I don't know what all they've changed but ever since they quit calling them rally burgers and big bufords and all that their food sucks
What are the operating hours for Rally's at 1099 Upper Valley Pike?
Rally's is open Monday to Wednesday from 10:00 AM to 11:00 PM, Thursday to Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 11:00 PM.
Where is Rally's located?
Rally's is located at 1099 Upper Valley Pike, Springfield, OH 45504, USA.
Does Rally's offer delivery and online ordering?
Yes, you can order delivery online at https://order.checkersandrallys.com/menu/4064-upper-valley-pike and also via DoorDash at https://www.doordash.com/store/319231.
What payment options are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
What services does Rally's provide?
Rally's provides Drive-thru and Take Out services.
What are some of the signature menu items at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What is the dress code at Rally's?
The dress code at Rally's is casual.
Are there nearby places where I can visit before or after dining at Rally's?
Yes, nearby you can visit Xo Boba Tea 45504 Llc, a cafe and bubble tea spot, and Warrior Nutrition Springfield Ohio, a health food restaurant and specialty grocery store.
Is Rally's easily accessible by car with facilities like drive-thru?
Yes, Rally's offers a drive-thru service for convenient access by car.
What nearby amenities complement a visit to Rally's?
Nearby amenities include Speedway gas station and convenience store, Redbox rental kiosks, and local beauty salons such as Salon Culture and Hair by Amanda Marks.