Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported slow service, long wait times, and issues with the automated ordering system.
Food Quality
While some customers enjoyed the food, there were complaints about cold, overcooked, or incorrect orders.
Staff Attitude
Customer experiences varied, with some praising friendly staff while others reported rude behavior and poor customer service.
Drive-Thru Experience
The new AI ordering system received mixed reviews, with many finding it impersonal and prone to errors.
SS
Shane Sparks
Dec 22, 2025
3.0
Just another rallys
TS
Tristan Sullivan
Dec 20, 2025
2.0
I wish when I ordered sauce, I would get sauce. Whether its doordash or drive through, I never get my sauce I order.
KB
Kimberly Buehler
Dec 20, 2025
5.0
Sandwiches were good and hot and I forgot how much I liked their seasoned fries.
KK
kerrvilleusa
Nov 23, 2025
4.0
A friend and I drove through for lunch last week. Unfortunately, the drive through now has AI taking the orders. It was silly, it kept asking the same questions, and interrupting me. Once we got our order in, it was quick. The order was correct, and tasted fine.
KK
Kimberly
Nov 22, 2025
2.0
Very slow . No one’s ever at window . Waited 15 mins for them to even take my money