Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude interactions and poor service experiences.
Food Quality
Food quality is inconsistent; many customers enjoyed the hot and fresh food, while others complained about cold, overcooked, or incorrect orders.
Drive-Thru Experience
The new automated ordering system received significant criticism for being impersonal and causing order errors, leading to frustration among customers.
Speed of Service
Service speed varies; some customers experienced quick service, while others reported long wait times and understaffing issues.
MK
Mr. handyman kephart
Feb 24, 2026
5.0
Great customer service handfoot
SR
Steve Rector
Feb 22, 2026
3.0
Needs help. Want it back the way it was when first opened. Good tastesy good food and fast sucks today.
SS
Shane Sparks
Dec 22, 2025
3.0
Just another rallys
TS
Tristan Sullivan
Dec 20, 2025
2.0
I wish when I ordered sauce, I would get sauce. Whether its doordash or drive through, I never get my sauce I order.
KB
Kimberly Buehler
Dec 20, 2025
5.0
Sandwiches were good and hot and I forgot how much I liked their seasoned fries.