McDonald's

3.4
2568 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2210 South Limestone Street, Springfield, OH
45505, United States

Hours

Reviews

3.4
2,568 reviews
5 stars
823
4 stars
532
3 stars
485
2 stars
238
1 star
490

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some experiencing waits of 25 minutes or more.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported poor service.

Cleanliness

While some customers noted clean bathrooms and dining areas, others mentioned issues with food quality and unsanitary conditions.

Technology Issues

Several reviews highlighted problems with the kiosk ordering system, including orders not being processed correctly.
  • TM
    Tammy Mosley
    Nov 6, 2025
    1.0
    Worst McDonalds ever!! Nasty bathroom. No one to take our order at the counter. Kiosk was the most confusing one I have ever used at any store EVER. TOOK 20 MIN to get 4 cookies and an iced tea which was watered down to water. Wasted another 10 min on the kiosk. Tea Probably had 2 drops of tea in it. We were on the road passing through and we lost 45 min at this stop for gas and Micky D's. Never again will I stop at mc d anywhere!!
  • CD
    Chelsea Davila
    Oct 31, 2025
    3.0
    Longest wait ever. Almost just left after I ordered my food. Seems to always be like that at night time there.
  • HM
    Hippie Momma
    Oct 26, 2025
    2.0
    All we ordered was 6 double cheeseburgers and had to wait about 10 minutes for them. Waiting that long our food should have been fresh. It was not. Our burgers were warm but not hot and tasted like they had been sitting for awhile. We won't be back to this location.
  • AH
    Antony Hayes
    Oct 19, 2025
    5.0
    Fast service with food brought to the table. Staff very friendly, definitely a more pleasant McDonald's environment. Conveniently located two minutes off I-71.
  • JW
    Jeffrey Scott Wells
    Oct 16, 2025
    4.0
    I don't typically give fast food more than 3 stars but in this case I did. This is because mornings are so hectic an employee name Max, a familiar face for years in an industry that has more turn arounds than a merry-go-round. It's a 20 second, Hey, Pay, Have a Nice Day, with a smile before I face the 45 minute commute on Rt. 70 to Columbus. At my age it's funny how we can get set in our ways, something we told our younger self we would never do, lol.

Frequently Asked Questions About McDonald's

What are the McDonald's Springfield location's hours of operation?

This McDonald's location in Springfield, OH is open 24 hours every day, providing round-the-clock service.

Does this McDonald's offer drive-thru services and what are its hours?

Yes, the Springfield McDonald's has a drive-thru open 24 hours a day, 7 days a week for your convenience.