Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Customers frequently reported long wait times for their orders, with some experiencing waits of 25 minutes or more.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported poor service.
Cleanliness
While some customers noted clean bathrooms and dining areas, others mentioned issues with food quality and unsanitary conditions.
Technology Issues
Several reviews highlighted problems with the kiosk ordering system, including orders not being processed correctly.
TM
Tammy Mosley
Nov 6, 2025
1.0
Worst McDonalds ever!! Nasty bathroom. No one to take our order at the counter. Kiosk was the most confusing one I have ever used at any store EVER. TOOK 20 MIN to get 4 cookies and an iced tea which was watered down to water. Wasted another 10 min on the kiosk. Tea Probably had 2 drops of tea in it. We were on the road passing through and we lost 45 min at this stop for gas and Micky D's. Never again will I stop at mc d anywhere!!
CD
Chelsea Davila
Oct 31, 2025
3.0
Longest wait ever. Almost just left after I ordered my food. Seems to always be like that at night time there.
HM
Hippie Momma
Oct 26, 2025
2.0
All we ordered was 6 double cheeseburgers and had to wait about 10 minutes for them. Waiting that long our food should have been fresh. It was not. Our burgers were warm but not hot and tasted like they had been sitting for awhile. We won't be back to this location.
AH
Antony Hayes
Oct 19, 2025
5.0
Fast service with food brought to the table.
Staff very friendly, definitely a more pleasant McDonald's environment.
Conveniently located two minutes off I-71.
JW
Jeffrey Scott Wells
Oct 16, 2025
4.0
I don't typically give fast food more than 3 stars but in this case I did. This is because mornings are so hectic an employee name Max, a familiar face for years in an industry that has more turn arounds than a merry-go-round. It's a 20 second, Hey, Pay, Have a Nice Day, with a smile before I face the 45 minute commute on Rt. 70 to Columbus. At my age it's funny how we can get set in our ways, something we told our younger self we would never do, lol.
What are the McDonald's Springfield location's hours of operation?
This McDonald's location in Springfield, OH is open 24 hours every day, providing round-the-clock service.
Does this McDonald's offer drive-thru services and what are its hours?
Yes, the Springfield McDonald's has a drive-thru open 24 hours a day, 7 days a week for your convenience.
Can I order delivery from McDonald's Springfield location?
Yes, delivery is available 24/7 with services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I place an order online for McDonald's in Springfield?
You can place your order online via the McDonald's delivery website or through the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's Springfield?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are some nearby dining options to McDonald's in Springfield?
Nearby dining options include Perkins American Food Co., Rudy's Smokehouse, Burger King, Popeyes® Louisiana Kitchen, A and W Restaurant, and Taco Bell.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food restaurants include Burger King, Taco Bell, Subway, Chipotle Mexican Grill, and Rally's at 2122 South Limestone.
What nearby gas stations could I visit when coming to McDonald's Springfield?
Nearby gas stations include Sunoco Gas Station, Amoco, bp, Shell, and Sunoco, convenient if you need fuel before or after your meal.
What services are offered at McDonald's Springfield besides dining in?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's Springfield participate in any rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.